2 Replies Latest reply on Sep 16, 2013 10:18 AM by Sco39

    File Type Problems

      Supported File Types:

      • Audio: MP4, M4A, 3GP, AAC, MP3, FLAC, WAV, OGG, AMR
      • Video: MP4, 3GP, WEBM
      • Gallery(pictures): JPEG, GIF, PNG, BMP
      • Reader/Other: PDF, ePUB, DRP, ePIB, FOLIO, OFIP, CBZ, TXT, RTF, XLS, DOC, PPT, PPS, PPSX, DOCX, XLSX, PPTX, LOG, CSV, EML, ZIP

      How do I save and view GIF files when it's blatantly stated that the Gallery supports them? I can view them using the web browser (Chrome) yet viewing them as a GIF in the Gallery or anywhere else on the device just flat out does not work and instead views only a still image (I inspected the file type when I connected to my computer and it does say GIF so it's only the Gallery that wont play them as such). I have searched the forums for this but there is never a straight answer and half of the answers are "GIFs are not supported" when they are clearly listed.

      So again, how does one get the Gallery, which is sold claiming to support GIFs, to actually save and view GIFs as GIFs or is this just a sales trick so they can claim it supports GIFs by viewing the still image when really it doesn't actually play them?

        • Re: File Type Problems
          PJLLB

          Sco39 wrote:

          Supported File Types:

          • Audio: MP4, M4A, 3GP, AAC, MP3, FLAC, WAV, OGG, AMR
          • Video: MP4, 3GP, WEBM
          • Gallery(pictures): JPEG, GIF, PNG, BMP
          • Reader/Other: PDF, ePUB, DRP, ePIB, FOLIO, OFIP, CBZ, TXT, RTF, XLS, DOC, PPT, PPS, PPSX, DOCX, XLSX, PPTX, LOG, CSV, EML, ZIP

          How do I save and view GIF files when it's blatantly stated that the Gallery supports them? I can view them using the web browser (Chrome) yet viewing them as a GIF in the Gallery or anywhere else on the device just flat out does not work and instead views only a still image (I inspected the file type when I connected to my computer and it does say GIF so it's only the Gallery that wont play them as such). I have searched the forums for this but there is never a straight answer and half of the answers are "GIFs are not supported" when they are clearly listed.

          So again, how does one get the Gallery, which is sold claiming to support GIFs, to actually save and view GIFs as GIFs or is this just a sales trick so they can claim it supports GIFs by viewing the still image when really it doesn't actually play them?


          It does support GIF files, but apparently not animated GIF files.  Note that in what you quote it inclued GIF under pictures, not "video" which is essentialy what an animated GIF is -- it's a strining together of to create a crude "slideshow" animation