1 Reply Latest reply on Jul 3, 2011 5:36 AM by WBY3

    E-book uploaded over 1 week ago - still not showing in store

      Hi Folks,

       

      I uploaded my e-book over a week ago, and it's still not showing up in the B&N store. The FAQ says it should be uploaded in 24 - 72 hours. I sent a note to B&N support but haven't heard back. Anyone have any idea why it may be taking so long? I was up on Amazon in less than 1 day.

       

      Thanks!

        • Re: E-book uploaded over 1 week ago - still not showing in store

          I have a book stuck in processing, too.  The hold up is my credit card number.  Had it stolen and forgot to change the number in my account.  Apparently anything the processing program finds that it doesn't like just stops it dead in its tracks.  I updated my account and re-uploaded the book.  Processed within 24 hours.  The old one is still processing.  I suppose that will go on until they answer my email.

           

          Bill Yancey

          What Your Doctor Won't Tell You About Your Lower Back