21 Replies Latest reply on Mar 4, 2014 11:56 AM by geertm

    Download new eBooks while abroad - IP address!! Help!

      Having just bought a NOOKcolor, specifically to use while going to & being abroad, more precisely to the Netherlands, I now find out that I cannot buy or download anything while I'm there. That means that after having spent $ 300 ++ on the Nook, cover, book to go with it, protective shields etc, I now have to spent far more, to chose & to buy all at once the books I like to take with me. Since I'm leaving for 4.5 months, this is next to impossible for me, so I'm contemplating returning the whole thing, while I'm still in the grace period.

      I'm told that it is this way, as this is still a 'beta' product, & I can't use a foreign 'IP address', even though I have a valid USA street address & credit card to which everything is billed, & I use my American bought & registered laptop. I even get my American e-mail without fail delivered to that laptop. 

      I've also been told, that there are ways to get a US IP address in the Netherlands, but the technician was not allowed to go there. He did tell me, he, in the Phillipines, did have a USA IP address, but in the Netherlands that is not possible. Nobody told me this before, at least I'm glad I hear it now, but I'm very frustrated! Is there anything I can do, except return it & wait till we're out of that beta period & we can download things in the Netherlands as well?

      Maybe buying the Nookcolor was a mistake after all, and I should have gone for the Kindle - Amazon does have European connections!

      Anybody: Please help, or I will have to return my Nook - even though I do like the product!

        • Re: Download new eBooks while abroad - IP address!! Help!
          geertm

          I have sent you a Private Message.

          • Re: Download new eBooks while abroad - IP address!! Help!
            bklvr896

            M_S-P wrote:

            Having just bought a NOOKcolor, specifically to use while going to & being abroad, more precisely to the Netherlands, I now find out that I cannot buy or download anything while I'm there. That means that after having spent $ 300 ++ on the Nook, cover, book to go with it, protective shields etc, I now have to spent far more, to chose & to buy all at once the books I like to take with me. Since I'm leaving for 4.5 months, this is next to impossible for me, so I'm contemplating returning the whole thing, while I'm still in the grace period.

            I'm told that it is this way, as this is still a 'beta' product, & I can't use a foreign 'IP address', even though I have a valid USA street address & credit card to which everything is billed, & I use my American bought & registered laptop. I even get my American e-mail without fail delivered to that laptop. 

            I've also been told, that there are ways to get a US IP address in the Netherlands, but the technician was not allowed to go there. He did tell me, he, in the Phillipines, did have a USA IP address, but in the Netherlands that is not possible. Nobody told me this before, at least I'm glad I hear it now, but I'm very frustrated! Is there anything I can do, except return it & wait till we're out of that beta period & we can download things in the Netherlands as well?

            Maybe buying the Nookcolor was a mistake after all, and I should have gone for the Kindle - Amazon does have European connections!

            Anybody: Please help, or I will have to return my Nook - even though I do like the product!


            It's a publisher copyright issue.  B&N is not an international retailer, they do not have the mechanisms in place to sell in foreign countries.  They do not have contracts with publishers in foreign countries to sell the books.  In order to sell internationally, they will have to negotiate contracts with the publishers in the foreign countries and make sure they in compliance with each countries laws.  Then there's the whole customs/duty issue.  When you buy a printed book and have it sent to the a foreign country, it goes through customs which makes sure it doesn't violate any laws (and yes, some countries have laws on what types of books, etc can be sold in that country) and any applicable duties are paid.  That doesn't happen with eBooks delivered wirelessly.  Amazon is an international retailer, they already have some of what is needed in place, but up until the Kindle DX (I think) they were also limited to selling the US.

             

            You can always purchase books from a retailer in the Netherlands and sideload the books while out of the country.  I was able to purchase a book from an UK retailer and load it onto my Nook with no problem. 

            • Re: Download new eBooks while abroad - IP address!! Help!
              If the company you work for is based in the U.S. and they have a network setup for VPN access, you could use vpn on your computer and then access the b&n website.  It should then appear as if you are in the U.S. and you may be able to buy books?

              M_S-P wrote:

              Having just bought a NOOKcolor, specifically to use while going to & being abroad, more precisely to the Netherlands, I now find out that I cannot buy or download anything while I'm there. That means that after having spent $ 300 ++ on the Nook, cover, book to go with it, protective shields etc, I now have to spent far more, to chose & to buy all at once the books I like to take with me. Since I'm leaving for 4.5 months, this is next to impossible for me, so I'm contemplating returning the whole thing, while I'm still in the grace period.

              I'm told that it is this way, as this is still a 'beta' product, & I can't use a foreign 'IP address', even though I have a valid USA street address & credit card to which everything is billed, & I use my American bought & registered laptop. I even get my American e-mail without fail delivered to that laptop. 

              I've also been told, that there are ways to get a US IP address in the Netherlands, but the technician was not allowed to go there. He did tell me, he, in the Phillipines, did have a USA IP address, but in the Netherlands that is not possible. Nobody told me this before, at least I'm glad I hear it now, but I'm very frustrated! Is there anything I can do, except return it & wait till we're out of that beta period & we can download things in the Netherlands as well?

              Maybe buying the Nookcolor was a mistake after all, and I should have gone for the Kindle - Amazon does have European connections!

              Anybody: Please help, or I will have to return my Nook - even though I do like the product!


               

              • Re: Download new eBooks while abroad - IP address!! Help!

                Wait, guys, you're going about this all wrong. Instead of jumping ship, lets instead consider another, more practical, option.

                 

                All one has to do in order to download books when the Nook is being a pain is to go to their Nook library and click Download on the book they wish to put on their nook. When the book has been downloaded onto your harddrive, simply plug the nook into your computer, and paste the book file into the books directory on the nook (Last I remember, it was super easy to navigate to).

                 

                This can be done with Any book file that the nook accepts, not just ones you buy off of barnes and noble.

                 

                If the same problem persists with it saying that it won't let you download even to your computer, then get yourself an american proxy. If you don't know what a proxy is, I suggest you learn what a valuable tool this can be.

                 

                Happy reading,

                Vlek

                 

                 

                • Re: Download new eBooks while abroad - IP address!! Help!
                  Bill2

                  Although it may not apply to the Netherlands, I was able to  down load some books while abroad in Greece and Italy.  It might just have been luck in the books I chose while in Greece as I was able to download all.  However in Italy certain authors? or subjects? I couldn't download.