I bought an ebook on bn a few days ago online, and now tried to download it on my nook. It won't appear.
I've tried several combinations of:
* archiving, syncing, unarchiving, syncing
* doing a soft reset
* sideloading the file into the "B&N Downloads/Books" directory
I do know that I can sideload the file into the "My Files" directory, and it is readable that way, though it
won't appear with the other BN books on the homepage.
I know I'm not the first one to have the problem. The only other solution I've seen is to deregister
and register. My questions are:
Is that actually certain to work?
Is there anything else I can try first?
I would add to your list:
Check the listing for the nookbook on the website make sure that NookColor is listed as a compatible device. This would be rare for it not to be but is possible.
It's possible the file itself may be corrupted on the database. Try calling tech support (this should be an easy one for them at least) and see if they can replicate it on their end.