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      • 45. Re: eBook Settlement Credit

        Hmmm...I guess that I am going to just get mine late. Thanks for the responses! :smileysurprised:)

        • 46. Re: eBook Settlement Credit

          oops, I didn't mean to add the face at the end there. LOL.

          • 47. Re: eBook Settlement Credit

            I got an $8.49 credit, but I can't spend it on anything. All of the eBooks that I want are double the price that Amazon is selling them for (I own both a Nook and a Kindle) and I would spend almost the same amount on either site if I subtract the $8.49 from the B&N price.

             

            Wish I could do a price match online. It's not even on sale at Amazon, it's the regular price.

            • 48. Re: eBook Settlement Credit

              Yes - I did.  I'm current waiting to see if a check appears by this weekend and then, if not, I'll see what I can do but if B&N basically wiped me out of their database because I requested a check I can see that I will most likely get a run around and perhaps no settlement at all.  Frustrating because during the time period I was an avid ebook purchaser so I expect I'm not worrying over just a few dollar.

              • 49. Re: eBook Settlement Credit

                darwindog96 wrote:

                Yes - I did.  I'm current waiting to see if a check appears by this weekend and then, if not, I'll see what I can do but if B&N basically wiped me out of their database because I requested a check I can see that I will most likely get a run around and perhaps no settlement at all.  Frustrating because during the time period I was an avid ebook purchaser so I expect I'm not worrying over just a few dollar.


                I'll point it out again (and bold it this time to help you read it).

                 

                Because you requesed a check, your refund wasn't processed until yesterday (the 27th). USPS mailing obviously takes more than a single day.

                 

                Because you requested a check, your refund is being processed directly by the AG Settlement Group and **NOT** BN. Going into a BN and blowing a gasket will accomplish nothing for you, because BN literally has nothing to do with your refund.

                 

                Here is the website for your settlement information.

                 

                Read before getting angry.

                • 50. Re: eBook Settlement Credit

                  Did anyone else receive the email stating that their credit was placed in their account and when you went in to check it out, the gift card said 0 balance and, when you tried to manually enter it into the system it told you the gift card was already redeemed? 

                   

                  I called customer service and when they checked my account I was initially all but called a liar because I have 2 gift cards saved in there already. I had to explain, twice, that both were birthday gifts I received mid-February. I also told them to check my order history, I hadn't purchased anything for several days so there was no way I could've spent it that fast. Besides that, I leave work at 4:30, the email came through at 4:35 and I was on the NYC Subway for the next hour or so. Underground with no internet. I came home, checked it out and when I realized what happened, I was on the phone with them a little after 6pm. 

                   

                  Their response was to send an email to "www.ebooksagsettlements.com" and tell them. I had to explain to her that wasn't an email address, it was a website, which she didn't understand at all. Then she directed me to the FAQ where I had to put in a request to BN directly (the 5th FAQ down). So, now I'm waiting to see why the gift card I was given was an already redeemed one. 

                   

                  Just wondering if I was the only one? I'm not getting as much as everyone else, but what little I'm getting I could buy several upcoming books I'm waiting for. Thank you!

                  • 51. Re: eBook Settlement Credit

                    $285.98 - :smileyhappy:  I bought over 30 NYT Bestsellers and over 200 others.  So far I've spent it down to 200.  In hindsight I wish I had requested a check but I was expecting piddly amounts.  Now I am stuck buying books from a company I despise.  (I have long switched to an Ipad mini and the kindle app.) 

                    • 52. Re: eBook Settlement Credit

                      My husband is having the same issue - and his settlement amount is also over $200.  We've emailed, live chatted and phoned.  Had the same experience of being called all but a liar.  We've had Nooks for years, but I see Kindles in our future if we can't get this resolved.

                      • 53. Re: eBook Settlement Credit
                        keriflur

                        So I got a total of $82 across B&N, Sony, and Kobo.  I was going to donate that money to the local library system, as others have done, but with the devastation in Oso and the Stillaguamish river valley, I decided to give the funds to a disaster fund for Oso instead.

                        • 54. Re: eBook Settlement Credit

                          EllenKeiff wrote:

                          $285.98 - :smileyhappy:  I bought over 30 NYT Bestsellers and over 200 others.  So far I've spent it down to 200.  In hindsight I wish I had requested a check but I was expecting piddly amounts.  Now I am stuck buying books from a company I despise.  (I have long switched to an Ipad mini and the kindle app.) 


                          I believe you can print a scannable barcode to take to a physical B&N store to use as credit there.  Do some gift shopping maybe?  Check the e-mail they sent out.  My amount was tiny, so I didn't pay much attention to it.

                           

                           

                          • 55. Re: eBook Settlement Credit
                            I got $48.19, however I got an email stating there is another settlement to be expected-nothing on that yet..
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