2 Replies Latest reply on Dec 23, 2012 12:58 PM by NookGardener

    No Longer able to purchase books that are from Bookstrand/Siren Publishing

    fairydragonstar

      I get the following message when I try to purchase from my nook 

       

      Unable to purchase

       

      This item is not currently availible for download to the product you are using

       

       

      However if I go to b&N and purchase the item from the web site it purchases just fiine however they do no load correctly and when I talked to customer service was told they were no longer compatible with the nook tablet even though the books have nothing in them but words they are not enhanced books or anything and it is only effecting the new relases for the Month of December which would be anything that Siren/Bookstrand had published from the end of October forward....it would be nice to know before the book is purchased that it was no longer supported.  

        • Re: No Longer able to purchase books that are from Bookstrand/Siren Publishing

          This is a common problem users are getting for different things like books and apps for last few days.

           

          Perhaps the CS rep doesn't know what he/she is talking about.

           

          What happens if you try again.

           

          I got this in one app on all 4 Nooks and on retrying it worked for all 4 Nooks.

           

          Other users got this with books.

          • Re: No Longer able to purchase books that are from Bookstrand/Siren Publishing
            NookGardener

            @fairydragonstar ---

             

            Did you get your book to download to your Nook?  I was able to download a free sample of their most recent book today to an NT (and the free sample option wasn't even showing up the other day for almost all the November releases.)  It opens fine and .....it looks like will need to delete this asap before my mother sees it (some things you never outgrow!)

             

            It almost looks like you picked a book to purchase while B&N was in the middle up updating their nookbook data base (however it is that they upload them.)  Having said that, currently a search of "sirenbookstrand" from the B&N website will result in 2376 books.  A search on the NT will give you the same quantity.  But if you search from the HD+, you get a total of 4 older books (from 2009 and 2010.)  Right now it looks like this publishers books aren't compatible with the HD+ which really makes no sense.  You're right, they're just epubs.