12 Replies Latest reply on Jan 24, 2012 1:33 PM by Seraphim-san

    Nook Simple Touch NY Time Promo

      I own and am very happy with my Nook 1st generation eReader. If I were to purchase the Nook Simple Touch (free) via the NY Times promotion and register it under the same account as my Nook 1st generation is registered under can both Nooks view the NY Times at the same time? Or would I be required to purchase a second subscription to the NY Times for the original Nook?

        • Re: Nook Simple Touch NY Time Promo
          BarlowGirlMD

          From personal experience, subscriptions are tied to your account rather than your device.  I have several magazines that I can read on both my ipad and NST, and could read on my N1E when I still had it.

          • Re: Nook Simple Touch NY Time Promo
            MacMcK1957

            I still have my N1E, although I don't use it that often.  Every time I turn it on and connect to WiFi it downloads every purchase I've made on the NST.  As near as I can tell you can have any number of Nooks tied to the same account and all will download the same content.

             

            The only thing you can't do with the New York Times is download it to your PC.  The Nook for PC app is not authorized to download it.  It's the only publication I've encountered with that limitation.  When I was visiting family where I couldn't connect to the WiFi, I discovered that you can't sideload the NYT.

            • Re: Nook Simple Touch NY Time Promo
              MusicmanGG

              cjdlv wrote:

              I own and am very happy with my Nook 1st generation eReader. If I were to purchase the Nook Simple Touch (free) via the NY Times promotion and register it under the same account as my Nook 1st generation is registered under can both Nooks view the NY Times at the same time? Or would I be required to purchase a second subscription to the NY Times for the original Nook?


              I picked up the NST on this promo and I have the N1E and the Nook color all on the same account and I can read the Times on all of them (at the same time).  It shows up in my Nook for PC, but will not download.

               

              with the Times subscription you are also supposed to get access to the Times web site for free.   The promo states that they will e-mail you on how to get access.   I have not heard yet from the Times.

               

              You cannot beat the deal, especially if you were going to order a Daily Newspaper anyway!

               

              • Re: Nook Simple Touch NY Time Promo

                I did subscribe about 5 days ago and really enjoy reading the NY Times on the NST. A B&N store set it up in 5 minutes and handed me a new NST. Could not have been easier, however I can’t get my free online subscription going: 

                 

                We're sorry, we can't find your NOOK subscription at this time. Please note, new subscriptions take 24 hours to process.

                 

                Like I said I signed up 5 days ago. Every time I go through the process the link B&N provides always claims they can’t find my NOOK subscription. I get the download on my NST each day without any problems. I called the NYTimes subscription department and they told me to call B&N's customer service. I'm afraid to call B&N's customer service as I don't want anything happening to my daily download to my NST.

                 

                Also the Times downloads to my Nook version 1 too.

                  • Re: Nook Simple Touch NY Time Promo
                    MusicmanGG

                    @cjdlv

                     

                    Did you get an e-mail with instructions on getting access to the Times web site?

                     

                     

                    I took out a subscription about two weeks ago and never heard anything.

                     

                    B&N told me to contact the Times....

                     

                    I just sent thier customer support an e-mail..

                      • Re: Nook Simple Touch NY Time Promo

                        MusicmanGG

                         

                        yes I did receive an email from B&N with instructions and with a link. The link does bring you to the times web site but when I filled the info I got the following:

                         

                        We're sorry, we can't find your NOOK subscription at this time. Please note, new subscriptions take 24 hours to process.

                         

                        I called NY Times and they have nothing on file but said its a B&N problem. B&N told you to call the NY Times. This is why B&N will probably fail in the long run. The NY Times asks for your email address used with B&N and the zip code you use with B&N. If the NYTimes says it can't find you on file that means B&N did not send over the information to the NY Times thus the reason for " new subscriptions take 24 hours to process." meassge. The NY Times is waiting for B&N to follow through (sending over your info). I could be wrong but I think it's a B&N issue.

                          • Re: Nook Simple Touch NY Time Promo
                            MusicmanGG

                            @cjdlv

                             

                            I received different info than you....

                             

                            First I never received the promised e-mail on accessing the Times web site. 

                             

                            I then did a live chat with B&N Support and was told that I had to contact the Times.

                             

                            I went to the Times web site and sent an e-mail explaining the situation to their support on subscriptions

                             

                            I then received an e-mail from the TIMES that stated I needed to send them my B&N account number and the e-mail address I used to sign up on their web site.  I then went to their site and registered.  I then went to my B&N account and nowhere is there an account number.   I call 1-800-the-book, went to help with subscriptions and explained my problem.   The B&N Rep said that the account number is not accessible from the web site and then looked up my account number (this was a series of upper and lower case letters and some numbers).   I then replied to the e-mail I received from the Times with that info.

                             

                            I just received an e-mail that my subscription was validated and I have access.