12 Replies Latest reply on Oct 18, 2011 9:02 AM by CAJ45

    Can't archive old books.

    bestem

      I was trying to archive some books today to free up some more room on my Nook Color.  Everything was working fine, I decided to update to 1.3, then continue on with what I was doing.  Now, anytime I choose "Archive" on a book, it tells me "Failed to Archive."  I've tried it on books that I had open 5 seconds ago, and books that I've never opened on the device.  I tried rebooting the NookColor, the issue persisted.  While I didn't think it had anything to do with wireless access, I tried turning on WiFi and archiving again.  Still didn't work.

       

      Does anyone have any ideas?  Is anyone else experiencing this issue at all?

        • Re: Can't archive old books.

          I have not had any problems archiving. Try completely powering off your Nook by holding down the power button until the the message asking if you want to turn it off fades and the nook goes off. Then power it back up and try again.

          • Re: Can't archive old books.
            Bestem, I am having the same problem with archiving. I have never had a problem before. Tried a reboot too with no luck. I was just going to start a thread on this, but then saw your post. I get the "failed to archive" message also. I have only had this problem since I updated to 1.3. Anyone else having archiving issues?
            • Re: Can't archive old books.
              I went to BN.com (new) nook library and archived my books there, but when I synced my nook the books in my NC library are still there and now they say download, but still won't go into the archived shelves when I press and hold and tap archive. Trying not to do the unregister regegister, but out of ideas.
              • Re: Can't archive old books.

                Is there no other way than registering?  Mine won't archive either since the new download.  I dont want to have to reshelved every book and magazine.  Hopefully they will have a fix for this glitch soon.

                • Re: Can't archive old books.

                  This "failed to archive" phenomenon seems to be exclusive to NOOK color.  I also have a Simple Touch nook and I CAN archive on it (and at my bn.com library....but even after syncing, the book still does not archive on the NOOK color).  "Failed to archive" ONLY happens with books I have previously read.  This does not happen with new purchases that I haven't openned.  For example, I bought Friday's free book, didn't open it to read and I had no trouble archiving it. 

                   

                  Barnes and Noble, PLEASE FIX THIS!  I should not have to re-register my NOOK color to fix this.

                    • Re: Can't archive old books.
                      This happened to me on books I'd opened and those I had not, and yes it is specific to the NC. My feeling is that something has become corrupted on the NC. I say this because I had other odd things begin creeping up before this. Books I had already downloaded showed up as needing to be downloaded again. Since archiving works elsewhere and re-registering does fix it, it points to corruption. One other thing I noticed when connecting to my pc to back up the content on my NC before resetting it, was my pc said the NC "drive" had problems and wanted to fix it. It no longer says that after re-registering.
                    • Re: Can't archive old books.
                      yy_nook

                      I manually reloaded update 1.3 for Nook Color rather than de-register the device.  So far it has worked.

                       

                       

                      I actually first found the problem because after opening a book, it did not showed up as the "Most Recent" in the library.  I tested a number of books, some become the "Most Recent" while others did not - it was random.  I then tried to archive the book that did not moved to the "Most Recent", which is when the failed to archive message showed up. 

                        • Re: Can't archive old books.
                          yy_nook, Basically don't know if this would work for most having this issue because the NC would not reload the update. It would see that it already was updated, but then random things do sometimes happen. It also might be worth a try before de-registering. As far as what triggers this, well that seems random as well. For me it occurred after a few books showed up as ready to download-they already had been downloaded. This started happening about the same time as things were being changed on the website and probably on the server. I am guessing that something happened due to this. These were all older books that would not archive, so the NC may have gotten hung up looking for the older location on the server. Just a guess since I don't know that much about it, but it seems to work now so we shall see.
                          • Re: Can't archive old books.

                            I had the same "failure to archive" issue. I manually downloaded the 1.3 update (again) and now I am able to archive with no problems. The process only took a few minutes.  Hope this helps.