2 Replies Latest reply on Feb 24, 2012 1:32 PM by roxmysoxGA

    MicroSD card lost inside the slot???

      I just got my Nook Color in the mail today, and it's been nothing but problems. The internal speaker doesn't work, so I called tech support and they're sending me a replacement. I figured I'd insert my MicroSD card to download my stuff off the Nook before sending it back, but apparently the slot is defective and my card fell straight through it. Now I can't even see it inside, and shaking the Nook doesn't get it out either. Is there any way to get the card out without going to a B&N store? The closest one is over an hour away, so that's not really an option.

        • Re: MicroSD card lost inside the slot???

          If your SD slot is big enough that a card to go through it that's a SERIOUS defect and you definitely need to get a new one.  If you really can't get to a BN you could call and tell them what happened, and demand an exchange with a new SD card for the one you lost.  

          • Re: MicroSD card lost inside the slot???

            If the card and data are that important, I think I would make the trip to a B&N store. Maybe they could take the back of the NC and get your card out.  


            If the files you backed up are B&N content, they are stored on B&N's servers and would re-download once you got your new NC set up. If you haven't done so, you need to deregister the defective unit before you send it back.


            You can also try connecting the NC to your PC and copying the files that way.


            There's always the option of tearing into the unit yourself, but I'm pretty sure that would void your warranty.