I just got a brand new Nook HD from my local Walmart. (Just to be on the safe side, I got the recommended 3-year protection plan. At first, I thought the plan was going to be a superfluous purchase, but now I'm glad that I got it; I might be using it very soon unless I can figure out what's going on.)
I've come across three problems in the past 24 hours.
1. Battery Charging Issues
I plugged the Nook into the wall adapter right out of the box. However, the charging light at the bottom of the device never turned on. The battery level was at 18% and discharging. A couple of hours later, I checked on it to find that nothing had changed. The battery charge percentage hadn't gone up and a light hadn't come on.
Strangely enough, the light DOES come on when I have the Nook hooked up to my laptop, but it doesn't seem to be charging. What's more frustrating is that the percentage rate has gone down to 16%, BUT I'm gaining hours on the battery life. I went from ~5 hours to ~7 hours despite the device claiming that it's discharging. I hate it when electronics are fickle, but I especially hate it when they give me conflicting information.
Which leads to the next issue...
2. Driver is not installed correctly
Right away, Windows Vista decided that the driver hadn't installed correctly. I went into the Computer folder, saw that the Nook was listed as an MTP device. Unplug, replug, find that it's now listed as MyNook, Portable Media Player. That was promising until I clicked on it and found that I couldn't drag and drop files. The only thing I see is the Nook listed as Internal Storage and the number of gigs left on it. And I keep getting the blasted "driver not installed correctly" message every time I hook the Nook up to my laptop.
But now that I think about it, is it possible to drag and drop files on to the Nook? If it isn't, then this is one issue I've been worrying over for nothing.
3. SD Card apparently can't be read
Okay, so I couldn't drag and drop files. So I'll just take the sd card out of my phone, add a few epubs to it, and slide it into the Nook. That'll solve one problem temporarily. Well, it didn't. Once the dang thing was inserted, my Nook said that it was scanning the card for errors. A few minutes later, it was still scanning for errors.
"Forget you, then," I said, and tapped the message out of existence. I went into the Library, checked to see if the card is there under My Files... and it wasn't.
Just how long does it take for the sd card to be read? Would I have to format it first before I can use it for my Nook?
I haven't been this frustrated with an expensive device in a long time. I don't usually drop a lot of money at one time on a single item and accessories, so I'm pretty upset. I'd hate to return the Nook after all the trouble I went to set it up (especially getting my Gmail accout set up), but I'll do it if that's the only solution. (And pray to the deities of electronics that the next Nook isn't also a dud.)
Are these common problems, or did I just happen to pick up a glitched Nook? I was debating whether to buy a new adapter and cord and see if that solves at least the charging problem.
Added before publishing: All right, I have my Nook hooked up to my laptop. Charge light is on. That's promising. The battery charge percentage is steadily going up. At this time, it's at 20%. BUT it says that it's NOT charging. *headdesk* Which is it, you duplicitous device?