6 Replies Latest reply on Dec 24, 2011 9:10 PM by Gottaluvit

    Nook Tablet Return Policy?

      I've seen it mentioned here that the nook tablet can be returned for refund up until January 31.  I thought the timeframe was two weeks.   I was planning on doing so on Dec 27, but would rather let the post-Christmas crazyness subside.  Can anyone confirm or post a link to the offical BN return policy for the Nook Tablet?

       

      Thanks

       

      T

        • Re: Nook Tablet Return Policy?

          Barnes and Noble honors returns and exchanges through January 31 if the item was purchased in November or later (I'm not sure when in November the "holiday return policy" takes effect.)

           

          A refund requires the original receipt and if it was purchased with a credit card, that card will need to be present.  Gift receipts will only allow for exchanges or store credit.  If the device is open, it is usuallly up to a manager's discretion whether they will issue a refund/exchange.

           

          This is just a summary I've heard from wandering my local Barnes and Nobles.  I don't believe in returning electronics so I can't speak from experience.

          • Re: Nook Tablet Return Policy?
            moose_tracker

            I was waiting for someone else to help you that could direct you to the link that states the return policy.. Someone set a link to it, in some other thread a while back..

             

            Anyway, if you bought your Nook from a B&N store then if you bought it someday in Nov. (don't know the cutoff of that) through Dec.. You have until Jan 31st to return it..

             

            If you bought it from some other store, then it is there return policy.. I overheard a Best Buy that was 14 days, I didn't hear them say anything about a gift policy.

            • Re: Nook Tablet Return Policy?
              Gottaluvit

              Nov 14 thur Dec 31 is when the item had to be purchased .. You have until Jan 31 to return for full refund or exchange as long as you have the original  receipt and card purchased off of . I recieved this information straight from the manger at my Barnes and Noble who read it to me off their own policy sent to them from corporate .

               

              They had this same policy last year with the NC .

                • Re: Nook Tablet Return Policy?
                  orb9220

                  Gottaluvit wrote:

                  Nov 14 thur Dec 31 is when the item had to be purchased .. You have until Jan 31 to return for full refund or exchange as long as you have the original  receipt and card purchased off of . I recieved this information straight from the manger at my Barnes and Noble who read it to me off their own policy sent to them from corporate .

                   

                  They had this same policy last year with the NC .


                  Still the same for the NC then? How about Cover & Screen Protectors purchased with? Sorry thought after post to just give them a call and see for our store also. Which always helpful.

                  .

                  • Re: Nook Tablet Return Policy?
                    Gottaluvit

                    My understanding is anything purchased from the store with exception of ebooks and gift cards .