14 Replies Latest reply on Aug 9, 2013 11:13 AM by flyingtoastr

    Reminder on How to Get a Free Replacement Charger

      Several weeks ago, the cover on my charger cable that plugs into the adapter itself fell off.  I've been using it just fine since then, but tonight I decided, to be on the safe side, to get a replacement while the Nook is still under warranty.  In case you're not aware of it, all you need to do to get a free replacement is call 1-800-THE-BOOK.  Follow the prompts and the technician will ask you to read the serial number off the SD card door.  She told me I'll have it in 5 days.

       

      By the way....OUTSTANDING customer service.