1 Reply Latest reply on Jun 25, 2011 8:35 PM by MaluhiaKana

    Cannot retrieve archived APPS

      I was able to archive some of my apps.  Now I would like to retrieve them.  They  are gone from my archive and they appear now on my nook saying to download.  When I click the app and get an error message on my Nook saying to contact Customer Service.  The twirly thing on the top right of my nook is still going after 4 hours.  What's happening and how can it be corrected?

        • Re: Cannot retrieve archived APPS

          Sandys_Mom wrote:

          When I click the app and get an error message on my Nook saying to contact Customer Service.  The twirly thing on the top right of my nook is still going after 4 hours.  What's happening and how can it be corrected?



          So...did you try contacting Customer Service? They can check on your account and see what's up. I'm not sure what you expect the community to do for an account-related issue.