10 Replies Latest reply on Mar 19, 2012 6:26 PM by hallja

    Problem with Nook Tablet and Calibre

      I have a Nook Tablet and it's brand new. I've got all of the updates on my Nook Tablet. My calibre version is 0.8.41.

      When I had my first loaded my books onto my device. I organized them and started to read my book. When I got to reading my second book on the device, I opened it and started to read it. When it was time to shut it off, I turned it off completely. When I went back to same book later in day. I got this error when I opened up my book. It said " Synchronizing reading location? On this device you are currently at page 1. On another device you are at page 15. Where would you like to start?" So I clicked the one that says the one I left on another device. The weirdest part is I haven't been reading it on another device. But when I held down on the book cover, it would open properly. So I contacted Nook customer service online chat on February 2/2012. They went through a couple of opinions. Then they decided that I should reset my Nook to get it to work again. When I did that I added the same book, it worked fine and my device was fine for awhile.

      Instead of this fully fixing my device, the problem stayed away for longer. Instead this time it was when I started to read my 4th book. Then I ran into the same problem again but on a different book. It gave the same synchronizing problem and this book I bought from Chapters and used a program to get the DRM off, converted it and then put it on using Calibre when I was re-adding the books back on February 2. I had one of my friends coming over yesterday and she has the same device and uses the same program. We put the same book onto her device and she had no problems with the book. We even tried to side load the book onto my device and it still caused problems instead it opened up like a new book but instead going to page 1 like you're starting a new book, instead it went to page 37. We also took the book off and re-converted the book. Then put it back on again and still had the same problem. So in the end we decided the chat support again with another person and she told us to use Adobe Digital Editions and put the book on that way. She couldn't tell me why mine has problems and my friends doesn't. So we did that, so far no problems but I prefer to use Calibre since I think it's a great program.  Calibre is a free program and keeps the books really organized.

      So far Nook support either blames the book came from another company or that I'm using Calibre. They have no reason why it works on my friends but not mine.
       
      Update on the situation..
      This problem has reappeared again on another book. Done the same way as the book but this time, I hadn't shut down the NOOK completely. I wanted to go into another book to show someone, one of the things listed on the book. I went back to the same book I had started today. And the same problem has shown up.  I guess I will use Adobe Digital Editions to put this book on as well.
      I'm just wondering if anyone has run into this problem and has any suggestions in how I can fix this. Or should I just bring it in.. Also posted on the calibre help site as well.

      All suggestions are greatly appreciated. Or help in solving this problem. Or should bring it into the store? Need to know which store has support in the Buffalo/Niagara Falls area.

      Thanks.
       
      PS I do love my NOOK Tablet. I just want to fix this problem.
      <!--  / message  --><!--  edit note  -->
        • Re: Problem with Nook Tablet and Calibre

          I bought NT16 last November and have used Calibre for all my sideloaded books to SD card since.  I ran into this problem all the time.  It seems to me every so ofter NT 'lost' the contact with SD card every when it woke up from sleep.  I had to power off and on to get NT recognizing the SD card.  When that happened, NT showed that message.  The funny thing was that I didn't read that book at other devices atl all.

           

          Since it's not too hard to live with, so I never have bothered to report it or tried to get help from NT customer support who knows probably much less than most people do out there.  Since you brought it up, I just want to let you know that you're not creazy.  If you do later find out the cause, please let me know.

           

          Tom

            • Re: Problem with Nook Tablet and Calibre

              So far I haven't found a solution yet. Have you checked your modified date on the file? When you hold on the book, select view details, which date does it show?  Mine was showing Dec 31, 1969, which we all know that both epub and Nook Tablet haven't come out.

               

              As soon as I took the book off and reformatted file in Calibre. I re-added the book using Calibre not Adobe Digital Image. Now it shows the correct date.

               

              Part of me is thinking of bringing my Nook into the store. Either get them to replace mine or find out how to solve it.

               

              I'm glad I'm not the only one with the problem.

            • Re: Problem with Nook Tablet and Calibre
              I've noticed this a few times and I don't even have another device to read on. I usually sideload my books rather than use Calibre, and not all my books are converted with it. So I have never connected it with Calibre. But I guess it's possible. It would probably take somebody who knows what triggers that message to figure what's going on.
                • Re: Problem with Nook Tablet and Calibre

                  I've actually sideloaded a book after I deleted the book off my device.  Instead it took me to another page all together not even the one that I left at.  The weirdest part is the same file works on my friend's Nook tablet whenever we sideload the file or use calibre or adobe digital edition.

                   

                  So far all of suggestions I've gotten from the tech support at B&N hasn't worked completely.  But this time, when I reformatted the file it worked and even brought over with Calibre. So I definitely know it's not Calibre.  As soon as I get a solution I will let everyone know.

                • Re: Problem with Nook Tablet and Calibre

                  BeckyC-Canada wrote:

                  When I had my first loaded my books onto my device. I organized them and started to read my book. When I got to reading my second book on the device, I opened it and started to read it. When it was time to shut it off, I turned it off completely. When I went back to same book later in day. I got this error when I opened up my book. It said " Synchronizing reading location? On this device you are currently at page 1. On another device you are at page 15. Where would you like to start?" So I clicked the one that says the one I left on another device. The weirdest part is I haven't been reading it on another device. But when I held down on the book cover, it would open properly. So I contacted Nook customer service online chat on February 2/2012. They went through a couple of opinions. Then they decided that I should reset my Nook to get it to work again. When I did that I added the same book, it worked fine and my device was fine for awhile.

                  So far Nook support either blames the book came from another company or that I'm using Calibre. They have no reason why it works on my friends but not mine.
                   
                  <!--   / message   --><!--   edit note   -->

                  You're not alone.  That happens every time I read a book.  It's extremely frustrating to have to find the book I'm reading in my library of over 200 books every time I want to read it.  Sometimes it asks me if I want to sync my place in the book with the other device and sometimes I don't even get that courtesy.  I've just gotten into the habbit of putting a bookmark on the page I leave off at manually.  I'm really sick of hitting the little book icon at the bottom or the Keep Reading at the top of the page (which by the way does show the correct title of the book) and having it tell me "Sorry, the content you're attempting to open is no longer available".  If an ereader can't remember my page, it becomes pretty useless to me.  That's the one thing I would expect it to be able to do without fail regardless where the book is from.