6 Replies Latest reply on Apr 30, 2011 9:23 PM by SkinnyDennis

    Nook Update Kills Videos

      I installed the v1.2 update last night. Now all my videos say Sorry, cannot play this video. They all worked fine before the update. What is the problem?

      I have about 8GB of videos that are now useless. How do I get them to play?



        • Re: Nook Update Kills Videos

          I checked the video that I had on my Nook.  It still works fine.  Not sure what changed on yours.  Mine is all h.264 MP4 video with Stereo sound.

            • Re: Nook Update Kills Videos

              they are h.264 the codec shows as avc1 

              qt  : Apple QuickTime (.MOV/QT)
              File Type: QuickTime (.MOV)
              Mime Type: video/quicktime
              Recommended Display Size: 318 x 240


                • Re: Nook Update Kills Videos

                  Supported File Types****

                  Load these popular formats for eBooks, graphics, audio, and other file types from your computer or microSD card.

                  • EPUB (including Non or Adobe DRM)
                  • PDF
                  • Other documents: XLS, DOC, PPT, PPS, TXT, DOCM, XLSM, PPTM, PPSX, PPSM, DOCX, XLX, PPTX
                  • Graphics: JPG, GIF, PNG, BMP
                  • Audio: MP3, MP4, AAC
                  • Video: MP4

                  Not Supported: LIT, AMZ (Amazon), LRZ/LRX (Sony)



                  When I first got my NC( before 1.2 Update) I tried to copy movies from itunes that I had purchased and they would not play. I had to copy my DVD's with mactheripper and then used handbrake to convert the files to the MP4 format needed. The DVD quality was lost of course but the picture and sound was great for a handheld devise.

                  Now with the 1.2 Update my movie files lag, just ever so slightly and the picture is more pixilated. This is quite frustrating. I ranted and raved about how great it is to just pull the NC out and have my kids watch a bit of a movie to keep them occupied for a moment.

                  I hope there are techies reading these forums and working out the bugs. Or let us know the best way to have our videos top notch again. 

              • Re: Nook Update Kills Videos

                Same problem.  I have about 6GB of videos that all played before 1.2.  Now all of them say Video Cannot be Played.  They are M4V format, which is MP4 without the sound. (They are in sign language.)  VERY FRUSTRATING.  I probably can convert them, but I have over a 100 videos to convert.