1 2 First Previous 20 Replies Latest reply on Oct 25, 2012 5:17 PM by KayakerBob

    Major Glitches With Nook Color

      Brand new from the box. registered easily. uploaded 60 books or so. Nook Color worked great for a little more than an hour then it began scrolling out of control. adter that it began opening books at random and scrolling through random pages. touch screen became unresponsive and i had to wait more than an hour just to turn it off. so far i havent been able to upload the software update either. anyone else disappointed?

        • 1. Re: Major Glitches With Nook Color

          I think I have heard of this before, but do not have your answer.

           

          Try positing on the nook color discussion and/or nook color tech support boards.

           

          Zola

          • 2. Re: Major Glitches With Nook Color

            I am having the same exact problems! I returned the first one three days after getting it, and now this one is having the same problems! I am so disapointed! I wanted so much to love this product... did you find any solutions??

            • 3. Re: Major Glitches With Nook Color

              totally disappointed and i am stuck with a color nook that does not work from my home or workplace.. first had blizzard then i was ill so b & n will not take back

              • 4. Re: Major Glitches With Nook Color

                If it's sane enough to reboot, you could try doing so:

                 

                1. Press and hold the power button until the shutdown popup appears
                2. Touch the confirmation button
                3. Wait for shutdown
                4. Press and hold the power button until the screen flickers
                5. Wait for start up
                6. Observe results...
                If that doesn't clear it up, you should be able to take it back. Take it to a B&N store if you have one somewhere nearby and show them the problem. It should be under warranty. They've been pretty good about replacement in cases of failing hardware.

                 

                • 5. Re: Major Glitches With Nook Color
                  I had some mild problems the first time I used mine. Worked fine for a while then I couldn't open the gallery, music and pandora. I restarted it and it was fine. I had no real problems since then. I have no idea why it acted that way.
                  • 6. Re: Major Glitches With Nook Color

                    I am having similar issues.  Last night pages started flashing randomly, and the touch screen wasn't responding.  The unit wouldn't turn off.  It was on for hours, and then I went to bed. 

                     

                    When I plugged it in this morning, it was working, however.  There was also another time when the touchscreen stopped responding a few days ago.  I have had the nook color for only 9 days.  I love it, but it's definitely glitchy. 

                    • 7. Re: Major Glitches With Nook Color

                      This might help some of you...when the nook is sleeping or off, wipe and polish the glass with a micro-cloth...the fingerprints can cause your Nook to act up!  Don't spray with anything...no Windex, no roughness.  Be gentle and do not press hard on the glass.

                      • 8. Re: Major Glitches With Nook Color

                        i have the same thing to and my nook goes on a rampage it will even open different books and sometimes when i start it the pictures of the books coer is just gray with the nookcolor sighn on the top corner 

                        • 9. Re: Major Glitches With Nook Color
                          This happened to me and had nothing to do with fingerprints, a dirty screen or temperature changes. After 3 or 4 restarts the nc began working properly again. I hope not to revisit this issue esp. bc I often use my nc as a sales or presentation tool.
                          • 10. Re: Major Glitches With Nook Color

                            My NC did this too...but even if you think you can't shut it down, you can. You just have to hold that button down until the "do you want to shut down" pops up. Yes, it may take about 60 secs, but it does finally respond and shuts down. Sometimes I had to do this a couple times.


                            The first update aggravated the problem, the second update fixed it. I no longer have the problem at all since the last update.

                             

                            So....my suggestion is to install the latest update. Yes, it can be installed on a wonky NC. Reboot your NC, hook it up to the computer and do a manual install. It should fix the problem.

                             

                            I love my NC. I had a Nook for a year before I decided to try the NC. I didn't know if I would like it, but I love it to the point that I no longer use my Nook at all.

                             

                            It's not a piece of junk. If I tossed everything I couldn't figure out how to work without some patience on my part, we wouldn't own any electronic devices at all. :smileyhappy:

                             

                            • 11. Re: Major Glitches With Nook Color

                              I am going to ask the obvious question, understand it isn't to offend anyone.

                               

                              The owner's manual tells you to fully charge the Nookcolor before use.

                               

                              Did everyone with the problems related to new Nookcolor units acting eratically on first startup, actually charge their NC completely before first usage?

                              • 12. Re: Major Glitches With Nook Color

                                 


                                yocalif wrote:

                                I am going to ask the obvious question, understand it isn't to offend anyone.

                                 

                                The owner's manual tells you to fully charge the Nookcolor before use.

                                 

                                Did everyone with the problems related to new Nookcolor units acting eratically on first startup, actually charge their NC completely before first usage?


                                 

                                I have had three NC's that required a warranty replacement, but only one of them was due to an issue similar to the OP's described problem.  All three were charged completely before first use.

                                 

                                It sounds to me like there is either a design flaw or some quality assurance issues with the manufacturer if it is a problem with so many people.

                                 

                                I hope they get this stuff worked out, because I still think it could be a great product.

                                • 13. Re: Major Glitches With Nook Color

                                  I have had the EXACT same issue.  I have taken mine back 2 times(not both to the same stores so it wasnt a bad batch) and am now on my third NOOKcolor.  It is doing the exact same thing. I will be getting a refund on my NOOKcolor and all the books I bought, which I now cannot read.

                                  • 14. Re: Major Glitches With Nook Color

                                    Ebooks are not refundable...unless you scream a lot as one crazy poster said she had done. It was a while ago but think it was a book about birds and she claimed she'd bought the wrong one.

                                     

                                     

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