5 Replies Latest reply: Mar 19, 2012 2:40 PM by keriflur

    Cannot Download book from B&N and DRM workflow

    CyborgQueen

      I did do a search, but they doesn't seem to solve my issue.  I have two main questions...and I DO apologize that they're long.  I'll break them up. 

       

      DRM WORKFLOW - In May, I bought several books,  but I didn't download them right away...and waited until now to download them.  

       

      I wanted to clean up my library on Calibre and download all B&N books so I have back up copies of all my books. I hope I am doing them right.  I go to my B&N digital library and click on download, and saved them to a specific folder strictly for B&N purchases.  Then in Calibre, I just add books (and it made copies into my calibre's folders).  On Calibre, it says DRM, cannot be read, blah blah.  Even though I have copies of the files, and suppose if something happens to my Nook or B&N or whatever...can I still read the files on my future Nooks even though there's an DRM on it? I'm assuming YES because it's tied down to my current CC information on B&N. BUT suppose I change my credit card down the road, and I put the back up copy that I bought with an old cc, onto my Nook, will I still be able to open it?   I wanted to know for workflow stuff to make sure that I will have a backup copy and if 5 years down the road, I can still read it on my nook regardless of CC information. 

       

       

      CANNOT DOWNLOAD BOOK I BOUGHT -  I bought several books in May 2010. I didn't download them right away. I've forgotten about them for a long while until I saw them in my Digital Library when I was working on making back up copies.   There's no cover, just a gray cover. Clicked on "Download", and no response. I cannot download it.  Checked my NST (1 week old), it's there, I click on download, it's downloaded, but it says, "Cannot open book".   I checked my N1E, and I can read it there fine.   The format says "Nook Book", but has "Google Books" on it as well.

       

      I tried archiving/unarchiving from PC. No luck. I tried archiving/unarchving from NST - no luck. I did the same thing for N1E. No luck. It just wouldn't read on my NST. 

       

      Am I missing something? I can't even download a backup copy. I got this book for free, and now when I did a search on Nook books, they're not free anymore. Am I SOL or is the format different, and can be read on N1E, but not NST?

       

      FWIW, these are the books I'm talking about: The Story of the Champions of the Round Table by Howard Pyle, The Story of King Arthur and His Knights by Howard Pyle, The Magic Egg and other Stories by Frank Stockton, and The Lost World by Arthur Conan Doyle.  I think there's a couple more, but all are the same issue.

       

      Thanks!!!

       

        • Re: Cannot Download book from B&N and DRM workflow
          On your second issue, you say you have copies of these books on your PC? If so, is the file extension epub or pdb? The original Nook was able to read pdb files, as that was B&N's file format before epub, and they did sell some in that format even after the original Nook came out. Every Nook since the original does not support the pdb format. I'm guessing that the books you are having issues with are in pdb format. Something to check. As far as your first issue: if you are using backup files of your books, you will have to keep track of the credit card number you used when you downloaded that file, or you can redownload a newer copy if you change CCs. As long as B&N supports the epub format, I would think any future Nook product would be able to read your currently downloaded books, as long as you know the CC# that was on file when you downloaded the book.
            • Re: Cannot Download book from B&N and DRM workflow
              keriflur

              Here's a couple of ideas to ensure you'll still be able to open your books down the road...

               

              1a) For the copies of your books that are NOT loaded to Calibre, put them in a file that's named with the last 4 digits of the credit card that you used to download them.  Then if your card changes, you start a new file for that card, so you'll always know which card was used for which files.

               

              1b) Create a spreadsheet with the title and/or ISBN of the book and the last 4 digits of the credit card that you used to download it.

               

              For both of these you'll obviously have to keep your full card info somewhere, so you know the number if you need to enter it into your nook.

               

              2) *Maybe illegal* Install the Calibre plugin that strips DRM from your books on import.  You'll need to remove all your books from Calibre, install the plugin, set up the plugin, and then re-import all the books.  This will make all your books definitively future-proof, as you'll be able to use Calibre to convert the format if the book is in an old format, like .pdb (or if the epub standard changes, or if nook goes away and no other device reads the DRM).

               

              Note that Calibre keeps your entire credit card number and name in the settings of the plugin, and it's easily accessible to anyone who uses your computer (or to a hacker who uses your internet connection to gain access to your computer).  If it were me and I were using option 2, I'd import all my books and then remove my data from the settings.

              • Re: Cannot Download book from B&N and DRM workflow
                CyborgQueen

                I'm UNABLE to download a copy. The only way I can "read it" is if I read on my N1E. I'm giving it away soon, so it'll be lost forever.  Hence I don't understand why I can't download it.  Perhaps you're right that they're not supporting that anymore, so they don't allow anymore downloads.   Thanks for the point...I figured that's what happened since I "bought" them in 2010.

                 

                 

                I disagree with the fact that I have to keep track of all the CC#'s for the books. From what I've read is that if you downloaded the book, and you lost it for whatever reason and want to redownload a copy from B&N Digital Library, you can because B&N will look at your CURRENT CC information.   That's really ridiculous to have someone keep track of CC# for every book they purchase. 

                  • Re: Cannot Download book from B&N and DRM workflow
                    Ya_Ya

                    CyborgQueen wrote:

                    I'm UNABLE to download a copy. The only way I can "read it" is if I read on my N1E. I'm giving it away soon, so it'll be lost forever.  Hence I don't understand why I can't download it.  Perhaps you're right that they're not supporting that anymore, so they don't allow anymore downloads.   Thanks for the point...I figured that's what happened since I "bought" them in 2010.

                     

                     

                    I disagree with the fact that I have to keep track of all the CC#'s for the books. From what I've read is that if you downloaded the book, and you lost it for whatever reason and want to redownload a copy from B&N Digital Library, you can because B&N will look at your CURRENT CC information.   That's really ridiculous to have someone keep track of CC# for every book they purchase. 


                    Since this is an N1E, you can copy your entire B&N Downloads folder to your PC.  Then you have to find the books you're looking for and you will need to know the credit card number when you downloaded.

                     

                    As to keeping your credit card numbers, your point works as long as the books remain in your B&N Library.  However, if for some reason B&N pulls the book from their catalog, and hence from your B&N Library you won't be able to download it.  That's why keriflur suggests keeping track of the credit card numbers.

                    • Re: Cannot Download book from B&N and DRM workflow
                      keriflur

                      Why don't you just check the file format of the book you're having trouble with?  Then you'll know if it's a .pdb.

                       

                      You can do this by connecting your nook to the computer and looking at the book in your download folder on the nook.

                       

                      The reason for backing up your books on a computer is in case B&N loses the ability to sell the book, or the format changes, or something else goes wrong and you can't download the file from the website (the exact problem you're having now).  If that happens, and you already have a backed up copy on your computer, you won't be able to download a new copy with the info from the latest card on file, so you'll need to know the card you used last.