6 Replies Latest reply on Dec 27, 2010 2:14 PM by donc13

    NC isn't finding the update

      I have installed the update on my Nookcolor several times as the instructions state and it's still showing that I'm running on 1.0.0. I've manually updated my Nook Classic every time we had one, so I'm familiar with the process.

      Are you SURE you aren't supposed to unzip the file?

      The ONLY thing I did different from the instructions is not save it to "Desktop" as instructed but to my download folder. I'm not sure how that could possible affect anything.

      My Nook has not been turned off and I've waited at least one day before trying again each time.

      My NookColor was properly ejected.

      Any suggestions?

        • Re: NC isn't finding the update
          DRV

          The ONLY thing I did different from the instructions is not save it to "Desktop" as instructed but to my download folder. I'm not sure how that could possible affect anything.

           

          Uh, I haven't done the update yet but if the instructions say to put the file on the Desktop why would you think putting it elsewhere would be no problem?  If I were you I'd put it where they say to put it and see what happens.  Just a thought. :smileywink:

            • Re: NC isn't finding the update

               

              I'm not finding any of this helpful folks. I'm not sure why everyone decided I did not put the file in the root dir of my Nook or that I altered the file in any way simply because I saved the file to a different folder ON MY PC.

               

              The instructions tell you how to TRANSER THE FILE FROM THE DESKTOP TO THE NOOK...

              It does NOT say to transfer to the desktop ON THE nook...because...it needs the file in the ROOT DIR AND THAT IS NOT THE SAME THING.....I have been a PC owner since my 386 dos machine with a 40 meg harddrive was the newest and hottest thing. I'm not a rookie here. Now, I'm not familiar with the Nook's OS, but basic file structure is still basic file structure.

               

              I HAVE done the entire thing over again, reading and following EACH LINE of the instructions as stated.....saving the file to the desktop OF MY PC, then sideloading to the root dir of the nook and NOT INTO ANY OTHER FOLDER, nor ALTERING THE FILE IN ANY WAY. and then followed the rest of the directions exactly as I did before and according to directions....the Nook has still not found it.  

               

              Any help here?

                • Re: NC isn't finding the update

                  compulsivereaderTX wrote:

                   

                  I'm not finding any of this helpful folks. I'm not sure why everyone decided I did not put the file in the root dir of my Nook or that I altered the file in any way simply because I saved the file to a different folder ON MY PC.

                   

                  The instructions tell you how to TRANSER THE FILE FROM THE DESKTOP TO THE NOOK...

                  It does NOT say to transfer to the desktop ON THE nook...because...it needs the file in the ROOT DIR AND THAT IS NOT THE SAME THING.....I have been a PC owner since my 386 dos machine with a 40 meg harddrive was the newest and hottest thing. I'm not a rookie here. Now, I'm not familiar with the Nook's OS, but basic file structure is still basic file structure.

                   

                  I HAVE done the entire thing over again, reading and following EACH LINE of the instructions as stated.....saving the file to the desktop OF MY PC, then sideloading to the root dir of the nook and NOT INTO ANY OTHER FOLDER, nor ALTERING THE FILE IN ANY WAY. and then followed the rest of the directions exactly as I did before and according to directions....the Nook has still not found it.  

                   

                  Any help here?


                  You asked if we were sure you didn't have to unzip the file.   I answered that, and a few other things that can cause issues.

                   

                  Were I you, I would turn the NC off, not just put it to sleep.    Allow it to reboot.   Attach it to your PC and make sure it is "awake".    Go into the LOST.DIR on the nook (not the micro SD if you have one)...and remove any files in there.   Also remove any "left over" files from your earlier attempts to copy the update to the NC.

                   

                  Then try once more.    

                   

                  It DOES work, I've done it.   

                   

                  Your only other options...as I see it, is to return your NC to it's factory default state (unregister and erase it).....go through the re-registration thing all over again, and try it then.  

                   

                  The OS is what finds the file and decides it needs to update itself.   And your OS is obviously working...cuz your NC is working...but perhaps some "service" (background process) is not running...for whatever reason.

                   

                  The turn it off all the way, then back on...will correct that.   

                   

                  If something is corrupt (who knows how things get corrupt) then the full factory reset will correct that.

                   

                   BTW...one other user assured us he had not renamed the file, but forgot to mention that he'd downloaded it several times and each new download created a "xxx(1).zip" or "xxx(2).zip" filename and that was what he was dragging over....with the parenthesis number in the filename, thus even though HE didn't change the filename...it was changed.

                   

                   

                • Re: NC isn't finding the update

                  DRV wrote:

                  The ONLY thing I did different from the instructions is not save it to "Desktop" as instructed but to my download folder. I'm not sure how that could possible affect anything.

                   

                  Uh, I haven't done the update yet but if the instructions say to put the file on the Desktop why would you think putting it elsewhere would be no problem?  If I were you I'd put it where they say to put it and see what happens.  Just a thought. :smileywink:


                  why? because whether the file is stored on the desktop or in a folder for stored files, the file does not change form in any way unless instructed to do so.

                  done.....didn't help

                • Re: NC isn't finding the update
                  mbratch

                   


                  compulsivereaderTX wrote:

                  I have installed the update on my Nookcolor several times as the instructions state and it's still showing that I'm running on 1.0.0. I've manually updated my Nook Classic every time we had one, so I'm familiar with the process.

                  Are you SURE you aren't supposed to unzip the file?

                  The ONLY thing I did different from the instructions is not save it to "Desktop" as instructed but to my download folder. I'm not sure how that could possible affect anything.

                  My Nook has not been turned off and I've waited at least one day before trying again each time.

                  My NookColor was properly ejected.

                  Any suggestions?


                  You didn't really do "as the instructions state". :smileywink: They're pretty specific about you putting it right at the top of the folder tree, not in any subfolder. So my suggestion is to follow the instructions exactly. Then it will find the zip and install it. Try it, you'll like it. The reason it matters is that the Nook Color looks specifically at that location for the file, nowhere else.

                   

                  • Re: NC isn't finding the update

                    It MUST be named  exactly as the instructions tell you, all lower case, no extra characters, etc..    And yes, it MUST be left as  a zip file.   It MUST go in the root of the NC, NOT the microSD card.   They show up as two different drives on your computer.   On mine, (Win 7 Ultimate x64) they should up as "media" and "removeable storage"    You want to save to the media "drive"

                     

                    And no, it makes zero difference where you save it on your PC.    The NC should recognize  the file and start the pretty much as soon as you eject it.