2 Replies Latest reply on Jun 15, 2014 6:15 AM by Wulfraed

    How to access device administrator to uninstall Sophos Mobile Security 3.5

      I'm trying to uninstall Sophos Mobile Security 3.5 that was installed via Google Play on a Nook HD+ running the 2.2.0 OS.  The app cannot be uninstalled due to this error message "This app is a device administrator and must be deactivated before uninstalling. OK".  This message is displayed when I am in the Google Play Store, under the app "Free Antivirus and Security" and click on the DEACTIVATE button.  I'm using a parent profile (the one used to activate the Nook HD+), and based on other searches, there does not appear to be a security menu under the Nook settings to view device administrator.