10 Replies Latest reply on Apr 7, 2011 11:37 AM by CodyFord

    Format complaints from customers

      As much testing as I've done on text formatting it is still hit and miss, as far as I can see. Page breaks are giving me a hard time - after I felt I had the proper settings and alignments. Jeez!

      I simply cannot get a new page to start when I want it to when I view it in the preview and Nook for PC displays. Very irritating. (Margins and font sizes can be changed, but I would expect a new page to be just that - a new page.)

       

      I simply want a new chapter to start on a new page, but I can't guarantee this will happen.

      I guess I'm forced to purchase a NOOK, download my book and check the formatting to make sure it works.

       

      BUT, what if the formatting is off and it is irritating to the customer. Has anyone had negative feedback from bad formatting? If so, what can be done to rectify this with the customer?

       

      I'm ready to go live and publish. But to be honest I have no clue if the formatting I am imposing in my .doc file will view the same when it is purchased for a NOOK. It's a crap shoot.

       

       

        • Re: Format complaints from customers
          pixichick

          I hear ya! I'm running into the same problems, and have basically decided I might just put up mine anyway and hope that they create a better system at some point (you would think they have to, right?).  After I fortmatted my books properly for an eBook it looks great on Kindle, Smashwords, and everywhere else.  I even tried to use B&N's program, but my chapters still start one after another.  Sheesh! :smileysurprised:

          • Re: Format complaints from customers

            I pretty much format according to the Smashwords Style Guide, keeping it extremely simple with no page breaks and even block paragraphs.

             

            I haven't had any complaints, yet.

             

            Good luck!

            • Re: Format complaints from customers

              I, too, follow the Smashwords style guide. And it is accepted by most ebook estores. No page breaks...Never more than one line skipped. And no gaps between paragraphs. Let paragraphs indent naturally, no forced ones. And different ereaders have different sizes... There is no way to make it so one page follows perfectly to the next as in printed matter. Even between chapters, I only have one line skipped between the end of one chapter and to where I say Chapter Two. With ereaders, more than one line leaves a huge empty space. Quit trying to make it look like a physical book. Doesn't work. Hope this helps. Good luck!

              • Re: Format complaints from customers

                CodyFord wrote:

                 

                I simply want a new chapter to start on a new page, but I can't guarantee this will happen.

                I guess I'm forced to purchase a NOOK, download my book and check the formatting to make sure it works.

                 


                I have sold ebooks for over two years.  I am always surprised when I read that someone is trying to sell ebooks, without actually owning an ereader.  Having an ereader to see your finished product is just one of the necessary tools of the trade.  There are alternatives, you could always pay one of those companies that do the formatting to do it for you. 

                 

                Look at it this way.  If your book is really good you can make more than enough to cover purchasing an ereader every week.  I know plenty of people that do this. 

                 

                 

                • Re: Format complaints from customers

                  I would suggest you not buy a Nook if you're having trouble downloading anything.  I just found out that the feature of downloading library books is only for folks who have new computers, less than 5 years old.  I discovered this after waiting a month for a book to be available at the library for downloading and now I can only read it on my computer.  Barnes and Noble refused to refund my money since I've had the Nook since november (even though this is the first time I tried this feature) and did not buy their insurance.  It would cost me over $100 to upgrade my computer and it's still not guaranteed that this is the reason for the Nook not being able to download.

                   

                  So, if anyone is thinking of buying this POT, then you better be sure you have the right equipment since they do not tell you the limitations of their product (lying by omission)

                   

                   

                  • Re: Format complaints from customers

                    Yes, I have seen a couple of formatting complaints.  Unfortunately the complaints are not specific, so it's hard to imagine what may be wrong.  When I look at books on my Nook, the formatting looks fine!  Maybe I am not very picky.   I don't know.  I am satisfied when sentences and paragraphs look like sentences and paragraphs.