1 2 3 4 Next Last 53 Replies Latest reply on Nov 19, 2012 5:51 AM by Armisael Go to original post
      • 45. Re: Houston we have a reset problem

        I still don't have full functionality on my nook. The "n" is not taking me back to my home screen, I am unable to adjust the volume, and my menu is not showing consistently at the bottom.

         

         

        -Almost over the edge in Denver-

        • 46. Re: Houston we have a reset problem

          DARN! It deleted everything I had on there. :smileysad: And where are my books?! My N button isn't working either...

          • 47. Re: Houston we have a reset problem

            Mine did the same thing.  Even when I try to register with a new email address it won't do it.  Have I lost everything on my nook?   Just bought a book last night and was getting ready to read.  What's up? 

            • 48. Re: Houston we have a reset problem

              Anyone else having problems charging their Nook Color?

              • 49. Re: Houston we have a reset problem

                @NicBookLover:

                Try plugging your NOOK Color into your Mac or PC with a USB cable, and then eject and disconnect. 

                 

                This should fix the problem with the non-responsive Home and Volume hardkeys.

                 

                -Jeffrey

                • 50. Re: Houston we have a reset problem

                  I did a manual upgrade on Monday and it worked fine after that.  I put it away and picked it up yesterday to read a few free logic books I found on B&N. And I was hit with the wifi page.  I thought of calling in to tech support, but the solution they seem to be giving people is sending out a refurbed Nook Color. No thanks!  I don't see how that will solve the problem, since it seems the update is the issue.

                   

                  I will just wait it out and see what happens.  Meanwhile my Nook Color is useless. I can't even get past the page where it asks me to put in my email and password.

                  • 51. Re: Houston we have a reset problem

                    KathyDG wrote:

                    Mine did the same thing.  Even when I try to register with a new email address it won't do it.  Have I lost everything on my nook?   Just bought a book last night and was getting ready to read.  What's up? 


                    KathyDG, try the sync button.  Mine was blank when it came back up and then I clicked the sync button and all my books and apps appeared.  Most need to be "downloaded" again, which just means that I need to touch "download" button on the bookcover.

                    • 52. Re: Houston we have a reset problem

                      UGG, I am so dissapointed with B&N! I really could care less about games, video or junk that distracts from the very reason that I have the NC ... to read and enjoy literature. B&N before you release any more updates make sure they work properly. 1.2.0 crashed my NC to the point of uselessness! Oh yes, they agreed to replace my NC but only after 4 days of frustration and an additional 5 hours dealing with 3 Philippine Tech support peeps, about an hour and half at the store (which they could do nothing but dial the phone for me so I could talk with a customer service rep) had all I could do to NOT embarass myself or the poor B&N employee. If I wanted all the extra junk I would have purchased an I pad or better yet, I'll just use my smart phone!B&N you should let your store locations have a little more say in customer service!

                       

                      Signed one angry bird ....

                      • 53. Re: Houston we have a reset problem

                        Its not only with nook color - Nook 1st edition reset itself and formats the micro SD plugged.!!! I LOST ALL MY BOOKS!!

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