4 Replies Latest reply on Jul 13, 2013 3:02 PM by NewHDPlususer

    Trouble Importing Contacts to Nook HD

      I've tried importing contacts from my Yahoo! Mail and my Gmail accounts, but no success.  I've exported both .vcf and.csv files from my Yahoo! and Gmail accounts... and then side loaded those files onto my Nook HD's SD card, but the Nook's Contacts app always says it doesn't see a "vcard" on my SD card.

       

      Anyone have a solution?

       

      Also, the Nook's Contacts app always seems to look for an SD card when trying to import contacts.  Shouldn't there be a folder on the main Nook HD for contacts files?  I'm wondering why it looks for contacts files on an SD card instead of internally.

       

       

       

       

        • Re: Trouble Importing Contacts to Nook HD

          Some additional info...  

           

          I just had an online chat with Nook customer service and was told the "import/export" function in the Contacts app is not yet working.  Here's the conversation:

           

          Customer Service:  You need to manually add the contacts by clicking on add new email address, but there is no option for import, as the file formats are not yet available which are supported.

           

          Me:  I'm not sure what you mean by: "the file formats are not yet available which are supported." Do you mean a firmware update is on the way that will activate the import/export function on the Contacts app?

           

          Customer Service:  Exactly.  I mean yes.

           

           

          • Re: Trouble Importing Contacts to Nook HD
            Wulfraed

            DeepCoffee wrote:Also, the Nook's Contacts app always seems to look for an SD card when trying to import contacts.  Shouldn't there be a folder on the main Nook HD for contacts files?  I'm wondering why it looks for contacts files on an SD card instead of internally.

             


             

            On the HD+ (and I presume the HD), the internal memory shows up as "SD" card. An actual SD card plugged in shows up with a different name.

            • Re: Trouble Importing Contacts to Nook HD

              I had the same issue.  To work around it, I used Trend Micro Backup & Restore.  I have a paid subscription for my PC and devices, but you can also get it free for 30 days.  I simple did a backup of my phone contacts (because my Galaxy S3 import actually works so it is a duplicate of my PC Outlook) and then did a restore to my Nook HD+.  I found it was not worth the time trying to figure out a bug that they should already know exists.

               

              PS - I don't work for Trend Micro, but I love the products they provide!

              • Re: Trouble Importing Contacts to Nook HD
                NewHDPlususer

                I struggled with this also. Fiddled around with csv and vcard files on a micro SD with no luck for over 2 hours. This is what I found worked for me with my gmail account after playing around some more:

                 

                Once you have your gmail account set up on your tablet, Under Settings - go to "Account Settings". Under "Other", be sure you have "Auto-sync app data" clicked to ON. Then tap the name of your gmail account and it should give you the option to "sync now". Tap that and it should import your contacts to you tablet. So simple, I don't know why B&N doesn't have this info somewhere.