9 Replies Latest reply on Jan 19, 2014 7:50 AM by bobstro

    Nook Tablet Won't Connect To Internet

      My Nook Tablet's (bought in late December) internet has not been working since I brought it to Boca's Barnes and Noble. I didn't take my Nook with me in the store, but I took it out in the parking lot to show my aunt it. Then I just brought it back to the car and drove home. The internet from B&N was working fine, but since I've got home two days ago, my Nook won't re-connect to the internet. The strange thing is that it every thing else in the house has perfect wifi. It says that it has a DCHP (something like that) problem and to re-star the internet router.

       

      I haven't tried that yet, but I'm going to once my dad gets home (I have a knack for screwing things up or breaking things). I'm wondering if this has ever happened to anyone else or if I need to go to my local B&N to get it fixed . . .

       

      Thanks. =)

        • Re: Nook Tablet Won't Connect To Internet

          Please help!  Just bought my Nook, now I can't get it to connect to my internet.

          • Re: Nook Tablet Won't Connect To Internet

            Lea-Oceana wrote:

            My Nook Tablet's (bought in late December) internet has not been working since I brought it to Boca's Barnes and Noble. I didn't take my Nook with me in the store, but I took it out in the parking lot to show my aunt it. Then I just brought it back to the car and drove home. The internet from B&N was working fine, but since I've got home two days ago, my Nook won't re-connect to the internet. The strange thing is that it every thing else in the house has perfect wifi. It says that it has a DCHP (something like that) problem and to re-star the internet router.

             

            I haven't tried that yet, but I'm going to once my dad gets home (I have a knack for screwing things up or breaking things). I'm wondering if this has ever happened to anyone else or if I need to go to my local B&N to get it fixed . . .

             

            Thanks. =)


            I had the same problem.  I unplugged the wireless router for about a minute and plugged it back in.  That fixed the problem.

              • Re: Nook Tablet Won't Connect To Internet

                I am at a loss - as of today my Nook HD is not connecting to the internet - All I can connect to is B&N's site and within it .... the browser search engine does not work.  The chat support suggested resetting the modem which did not work .... the rest of the computers in the house all function well.  Called the provider to see if there were site maintanance or outages of some sort and they reset the modem as well.  Still does not connect.

                The really concerning part is that I was given a new Nook HD+ at Xmas and it failed within 14 days, returned and got another new one.  The second new one had problems by day 3, it could not get mail and was told to deregister and reregister it.  Now about a week after I got it I cannot connect to the net.  I was going to get a Nook for my husband on his birthday yet he thinks they aren't worth the money.

                Does anyone know just why the device won't connect to the internet?  I have verified the Wi-Fi settings, and anything that is in the system.  I don't know what I am missing .... or if the device has a failure.

                Any ideas?

              • Re: Nook Tablet Won't Connect To Internet
                Everything's else works fine but I can't get the web to work it comes up for 2 second then goes back the the main page