2 Replies Latest reply: Oct 21, 2013 11:35 AM by ConnieL4193

    Nook HD locks up, anyone know or have same issue?

    Mary_Jo
      I am online, doesn't matter what page. Screen goes black, back arrow dosen't work. Nothing works. Must do forced turn off. Started a few weeks ago, now is daily thing. Anyone else having this problem? I down loaded a antivirus app AVG when it first happened. Scan was clean n continues to be clean. Very frustrating.
        • Re: Nook HD locks up, anyone know or have same issue?
          AlbionRose

          My screen goes black if I wake the device up and I had been browsing a web page in Dolphin when the device went into sleep mode...

          I have to press the n button, the last web page browsed briefly appears before my homescreen comes up and I go back into Dolphin and it's fine again.

          I've taken to going back to the homescreen if I am going to let the device snooze..

          But your issue sounds much more annoying and intrusive than that.

          • Re: Nook HD locks up, anyone know or have same issue?

            A lot of times this can be due to a bad app. I don't know if you've downloaded many but you can start by uninstalling recently installed apps. Short of that, the best bet is to do a factory reset. Annoying though that may be, it could very well fix your issue.  I had to do that once already because something wasn't working right. Can't remember what is was now but at least I didn't do the reset for nothing as it fixed the problem.