2 Replies Latest reply on Dec 28, 2010 5:41 PM by MAD_NY

    Give 'em a break!

      There has been a crazy blizzard here in the NE and everyone needs to accept (a la the BN message when you call 800THEBOOK) that the company probably doesn't have all hands on deck... to add to that, there has been mention of a server crash affecting BN sites, book purchases, etc.

       

      On the contrary, the wireless issues that most of us are experiencing with our new nookcolor are relative to the hardware and/or software in the device itself.  It is a first gen device and as such, is going to have kinks that need to be worked out.  You need to decide for yourself if you have the time and money to wait for software updates to fix the issues or if you want to return it and wait for new hardware to be released.

       

      Don't beat up tech support and rant about the hold times.  They didn't manufacture the device nor did they create the blizzard!

        • Re: Give 'em a break!
          Ya_Ya

           


          MAD_NY wrote:

           

          On the contrary, the wireless issues that most of us are experiencing with our new nookcolor are relative to the hardware and/or software in the device itself. 


           

          That should read "most of the wireless issues that a few of us..."  :smileywink:

           

          (Compared to the number sold, the number with issues IS few.  It's small consolation when you're in the few, but that doesn't make it any less true.)

            • Re: Give 'em a break!

              Referring only to the nookcolor users posting in this forum (which only seem to be the ones with issues)

               

              Its human nature to open your mouth when you have a problem... all the happy nookcolor users are at home using their nooks instead of here banging their head against a keyboard looking for a solution!