11 Replies Latest reply on Jun 23, 2012 8:34 AM by kamas716

    Can't lend all the books I purchase on B&N

       I purchased a Nook reader and have enjoyed it. I have also purchased several nook books through the B&N website and I was shocked to learn that all the books which I purchased, and thus own, cannot be lent through the Lendme feature. 

       

      Before the forum police start banging on me, I know this is not a new issue, but having plopped down 200 bucks for a Nook reader, I do have the right to come here and voice my complaint about this outrageous violation of our consumer rights.

       

      I have heard the standard "it's the publishers fault and has nothing to do with B&N" excuse. This is a pure BS response. Barnes and Noble could easily stand up for their customers and notify the publishers that they will no longer carry Ebooks that are not lendable. Barnes and Noble has serious clout, the publishers cannot get their product out without them. Do you really believe the publishers will throw away millions of dollars in profits and risk being cutoff from their distributors?

       

      Instead B&N just stands by and does nothing to satisfy their customers on this issue.

       

      How bout standing up for the people who pay your bills?

        • Re: Can't lend all the books I purchase on B&N
          kamas716

          76commish wrote:

           

          I have heard the standard "it's the publishers fault and has nothing to do with B&N" excuse. This is a pure BS response.


          Well, it's not really a BS response.  It's the reality of the world of eBooks.  As I suggested in another thread:  Contact your congressman, complain to the publishers, or organize a boycot, etc.

           

          Good luck with whatever you choose to do.

          • Re: Can't lend all the books I purchase on B&N

            I agree with everything you are saying its crazy. I am going to let my kids have my nook for entertainment and invest in a kindle and just use the library. I dont get what the difference is in lending a hard copy book with a friend and an ebook. Its a rip off!!

             

            • Re: Can't lend all the books I purchase on B&N
              Ya_Ya

              76commish wrote:

               

              Barnes and Noble could easily stand up for their customers and notify the publishers that they will no longer carry Ebooks that are not lendable. Barnes and Noble has serious clout, the publishers cannot get their product out without them. Do you really believe the publishers will throw away millions of dollars in profits and risk being cutoff from their distributors?

               



              Yup.  The publishers would walk away from B&N if B&N attempted this.

               

              When the Agency Model took effect, Amazon attempted to not adopt it and Penguin just refused to sell ebooks through Amazon.  Amazon eventually folded because their customers demanded Penguin titles.  Amazon has way more "serious clout" than B&N.

               

              Please point me to where you were told all B&N ebooks were lendable; since you won't be able to, this is a ridiculous rant.  Even a modicum of research before purchase would have revealed this.

               

              And the library comment?  Sony and Kobo and NOOK all had library lending before Kindle, so that's a strange reason to switch...

                • Re: Can't lend all the books I purchase on B&N
                  TnTexas

                  Ya_Ya: And the library comment?  Sony and Kobo and NOOK all had library lending before Kindle, so that's a strange reason to switch...

                   

                  But Amazon has its own lending library for Prime members; the other companies don't. Maybe that's what he was talking about?

                   

                  I agree with the others - rant away, but there's nothing B&N can do about it. The difference between a hard copy and a digital copy in the eyes of the publisher is that 1.) a hard copy eventually wears out; a digital one doesn't and 2.) digital copies are much easier to duplicate and spread around than a hard copy is. (Although if they're being completely honest, I'm sure they'd admit to not liking the fact that the hard copies could be sold/borrowed/given away either.)

                • Re: Can't lend all the books I purchase on B&N

                  well..I have a kindle Fire as well as my Nook Color and the Nook Color beats it hands down. There is NO lending between users with the KF and the "lending library" at Amazon is for "As many as ONE book a month", adopted long after the LendMe feature adopted by BN. The Amazon lending library is also limited to the same books that are lendable here at B&N. Amazon has no more control over that than B&N does. With BN's LendMe, you can loan out several books at a time, and borrow as many at a time as you want. The ability to borrow kindle books from the public library was also adopted by Kindle LONG after the same feature on the Nook products. I think this pretty much substantiates the dozens of statements made in the dozens of discussions on the topic, that B&N has no control over the situation regarding the ebooks they cannot add to the lendme library, and is in fact, much more liberal with the lending of books that CAN be loaned and borrowed.

                   

                  I won't even go into the other lack of features on the KF.

                   

                  Since you know all about this from various other discussions on the topic, I'm surprised that you still think B&N has all the answers/clout/whatever. Needing to rant about it is fine...just make sure you are ranting about the actual problem and directing your anger to those at fault.

                  • Re: Can't lend all the books I purchase on B&N
                    gb18

                    76commish wrote:

                     I purchased a Nook reader and have enjoyed it. I have also purchased several nook books through the B&N website and I was shocked to learn that all the books which I purchased, and thus own, cannot be lent through the Lendme feature. What kind of bullshit is this?

                    Before the forum police start banging on me, I know this is not a new issue, but having plopped down 200 bucks for a Nook reader, I do have the right to come here and voice my complaint about this outrageous violation of our consumer rights.

                    I have heard the standard "it's the publishers fault and has nothing to do with B&N" excuse. This is a pure BS response. Barnes and Noble could easily stand up for their customers and notify the publishers that they will no longer carry Ebooks that are not lendable. Barnes and Noble has serious clout, the publishers cannot get their product out without them. Do you really believe the publishers will throw away millions of dollars in profits and risk being cutoff from their distributors?

                     

                    Instead B&N just stands by and does nothing to satisfy their customers on this issue.

                     

                    How bout standing up for the people who pay your bills?


                    We don't actually own these books; we jusy pay for permission to read them.  I still say a dvd/blu-ray/digital copy type format would work.  Ebooks will go the way of the music and/or movie industry and drag the current players (kicking and screaming) along.  Just give it time.

                    • Re: Can't lend all the books I purchase on B&N
                      Yes! You are absolutely correct when you claim the Lendme program seems like a ripoff. Many books cannot be lent at all and no book may be lent more than once. So many B&N afectionados will decry "DUE DILLIGENCE!!" But the truth is the Lend deal is very misleading. Heavily advertised but after the heady joy of owning an ereader wanes you find each book may be lent One Time. Once! Due dilligence to some means you read every single word of every term of service, each word of every advertisement, search out discussion boards for details, inquire, ask and simlly be an unequaled genius at product selection. For most people though, due dilligence means reading the ad, talking to a salesperson, believing what they say and not knowing these same salespersons are the source of much misinformation. I love my NC and would be lost without it. But I do understand your disappointment.
                        • Re: Can't lend all the books I purchase on B&N

                          Nooksie wrote:
                           But the truth is the Lend deal is very misleading. Heavily advertised but after the heady joy of owning an ereader wanes you find each book may be lent One Time. .


                          It is NOT misleading. The web page specifically states it can only be lent once. If a customer is "misled", it's his/her own fault.

                        • Re: Can't lend all the books I purchase on B&N
                          I sall not enter this lively &intelligent dialog about the why. What I know is that my NOOK friends & I cannot "LendMe" books if we changed our email addresses. You cannot change the actual NOOK device registered email, without un&re-registering from scratch. In doing so, you lose all NOOK files, books, contacts, etc. Yes, I changed my B&N email (how they get my money), yet not the email on the NOOK itself.
                            • Re: Can't lend all the books I purchase on B&N
                              kamas716

                              sailspirit wrote:
                              I sall not enter this lively &intelligent dialog about the why. What I know is that my NOOK friends & I cannot "LendMe" books if we changed our email addresses. You cannot change the actual NOOK device registered email, without un&re-registering from scratch. In doing so, you lose all NOOK files, books, contacts, etc. Yes, I changed my B&N email (how they get my money), yet not the email on the NOOK itself.


                              As roustabout pointed out, if you and your friends are willing to share your membership name and cc number, you can exchange your whole purchased libraries with each other.