2 Replies Latest reply: Aug 18, 2013 8:45 AM by bru20

    No confirmation email for purchases

    bru20

      It says they are in my Nook library and indeed they are but I never received confirmation emails for my purchases today.  Previously did for my other purchases.

        • Re: No confirmation email for purchases
          frantastk

          I almost always receive confirmation emails from my purchase within  minutes . Almost always. Every once in a while there is a blip in the system and I won't get the email for a few hours, rarely a couple of days. Some email throws them into spam. Gmail does it occasionally, but that hasn't happened in a while.

           

          If you need the confirmation now, you can check out your order history on the website. They should be there.

            • Re: No confirmation email for purchases
              bru20

              frantastk wrote:

              I almost always receive confirmation emails from my purchase within  minutes . Almost always. Every once in a while there is a blip in the system and I won't get the email for a few hours, rarely a couple of days. Some email throws them into spam. Gmail does it occasionally, but that hasn't happened in a while.

               

              If you need the confirmation now, you can check out your order history on the website. They should be there.


              Yes I too have always received confirmation which is why this is strange. 24 hours later and still nothing for two purchases.  Definitely not in spam either.  Like I said the items are in my library and order status shows they went through.  I keep all my confirmations.  I guess these went to places unknown so I won't have them for my records.