30 Replies Latest reply: Oct 16, 2014 11:58 AM by gardener0126

    Bye bye Nook - It was nice knowing you while it lasted

    moltikon

      In case you haven't noticed that yet, B&N no longer allows you to download the ebook file. What this means is that if B&N goes under you'll lose all your ebooks. Even books with no DRM that were purchased in the past from Fictionwise can no longer be downloaded. As far as I am concerned this is the end of the line. I will no longer spend my hard earned money on B&N ebooks. 

       

        • Re: Bye bye Nook - It was nice knowing you while it lasted
          TruCalling
          You can still download the .epub file via the Nook for PC/Nook for Mac apps.

          I'm still not a fan, but, there is currently still an avenue through which we can download our Nook purchases.
          • Re: Bye bye Nook - It was nice knowing you while it lasted
            keriflur

            moltikon wrote:

            In case you haven't noticed that yet, B&N no longer allows you to download the ebook file. What this means is that if B&N goes under you'll lose all your ebooks. Even books with no DRM that were purchased in the past from Fictionwise can no longer be downloaded. As far as I am concerned this is the end of the line. I will no longer spend my hard earned money on B&N ebooks. 

             


            To be fair, what usually happens is that another company buys the business and your books are transferred over (either automatically or at your request) to the new company. There is usually an announcement and a period where you can download your books (though in this case, maybe just the transfer to the other vendor). That *was* the case with Fictionwise, and if you transferred over those books to B&N, they are in your account now. This was also the case when Sony went under - Kobo did an excellent job of making the transition easy.

             

            Yes, some books won't transfer (due to rights issues) and could be lost, and some folks will have changed email addresses and won't get the notice, and some folks will ignore the notice and then get upset when their libraries cease to be available. BUT, there are things you can do, and should do, and, frankly, if you have been around long enough to have fictionwise books, you should ALREADY KNOW to do - back up your books, every book, each time you buy one.

             

            As Tru mentioned, you can still back up all your books via the Nook apps for PC and Mac. If you haven't done this, do this now. And you should be doing this for everywhere else you're buying books. If you want to remove the DRM (illegal) so that they can be read on other devices, look into that (use google).

             

            If you're looking at buying a non-B&N device, there are some good threads going on in the Nook Talk forum about the pros and cons of the other readers and tablets.

            • Re: Bye bye Nook - It was nice knowing you while it lasted
              DLReid

              I contacted customer service through online chat today and was told that and i quote "The ability to download your books was disabled as of September 19, 2014 and the reason that the download option was taken away was because some customers downloaded their library files and broke the drm which allowed them to share the books with other people.  So to prevent this the download option was taken away, but don't worry because your books will always be available for download to your nook through the cloud".

               

               Now the problem I have with this is that B&N can have a server crash or any other number of issues and lose my books and then what will they say ... "OOPS....Oh, sorry our bad"

               

              I have been a loyal customer since they first came out with the Nook - I pre-ordered one of the very first ones and have spent hundreds of dollars with them pretty much exclusively for my books - I have purchased over $900 worth of ebooks from them.  I really like my current nook glowlight but I will be researching other options now.  I like to keep a downloaded copy of my books on a portable hard drive in case something happens to my nook or to B&N's server or in case they stop selling ebooks.  Really shows how much they appreciate their customers to do this without notification.

               

              I don't see why they feel the need to punish everyone for what they claim a few people have done and where did they get their information anyway .... I think that that is only part of their excuse....I find it very interesting that this didn't happen until they partnered with Microsoft....and took away the Nook PC software and now only have a Nook App for windows 8, which can only be obtained through the microsoft store.  

               

              I will be researching other options and there are several publishers that sell the types of books that I like to read and they provide them DRM free and in multiple formats ... and I can download my files and read them on any device I choose.  

               

              Take note Barnes & Noble, for a company that is struggling to stay afloat...you really need a lesson in learning not to alienate your customers.....

               

              • Re: Bye bye Nook - It was nice knowing you while it lasted
                ElizaBennet135

                moltikon wrote:

                In case you haven't noticed that yet, B&N no longer allows you to download the ebook file. What this means is that if B&N goes under you'll lose all your ebooks. Even books with no DRM that were purchased in the past from Fictionwise can no longer be downloaded. As far as I am concerned this is the end of the line. I will no longer spend my hard earned money on B&N ebooks. 

                 


                Add me to the list of people who will no longer be spending their money on B&N eBooks.  I stayed loyal to B&N despite their higher prices, and this is the thanks I get?  Being treated like a potential criminal?  Gee, that's a great way to inspire customer loyalty.

                • Re: Bye bye Nook - It was nice knowing you while it lasted
                  gardener0126
                  I still love both my Nooks, (The original Nook Color was my very first ereader, and it still works), but I won't be buying any more books from B and N, unless I pick up a free book. Over the past few years, in an effort to cut down on the amount of stuff that I am storing, I have been replacing my paper books with ebooks. In light of this new policy, I really wish I had purchased those books from Amazon, or kept the physical books as well. I have purchased a Kindle and will be buying my books elsewhere. I'm not convinced that other ebook sellers won't follow suit, but at least. Amazon seems to have the potential for long term survival. I'm not so sure that this is true of B and N. I'm not so much surprised as disappointed. It seems like B and N has been intent on committing suicide for the past few years. It's almost unbelievable that one company can be so adept at making poor decisions. On another board this move was described as "suicide by stupidity".
                    • Re: Bye bye Nook - It was nice knowing you while it lasted
                      keriflur

                      gardener0126 wrote:
                      I still love both my Nooks, (The original Nook Color was my very first ereader, and it still works), but I won't be buying any more books from B and N, unless I pick up a free book. Over the past few years, in an effort to cut down on the amount of stuff that I am storing, I have been replacing my paper books with ebooks. In light of this new policy, I really wish I had purchased those books from Amazon, or kept the physical books as well. I have purchased a Kindle and will be buying my books elsewhere. I'm not convinced that other ebook sellers won't follow suit, but at least. Amazon seems to have the potential for long term survival. I'm not so sure that this is true of B and N. I'm not so much surprised as disappointed. It seems like B and N has been intent on committing suicide for the past few years. It's almost unbelievable that one company can be so adept at making poor decisions. On another board this move was described as "suicide by stupidity".

                      So your solution to not being able to download the books from the website (you can still download them other ways) is to buy your books from a vendor that sells an exclusive format?  When you could be buying books from vendors that sell the industry-standard epub format?

                       

                      No idea why you'd want to do that. And I say that as someone who owns a kindle.

                        • Re: Bye bye Nook - It was nice knowing you while it lasted
                          gardener0126
                          Keriflur, your argument might be valid for you, but it isn't for me. You might be able to download your books, but I am only able to download my Nook books to a Nook app on my iPad or to my Nooks. My Nook for PC doesn't work anymore. It won't even display my library, and even books that still have the download button don't actually download. I'm not computer literate enough to figure out another way to download my B and N ebooks. Therefore they have tied me to their Nook platform just as surely as Amazon's mobi format ties me to their Kindle. I would agree that epub is industry standard, (although personally, I've never actually seen much benefit to buying exclusively ePub), and I might find that preferable, but since B and N removed the ability to download a copy of the books I've purchased, their ePub format isn't worth anything to me. Also, since it's extremely simple to reformat a book into whatever format I want, I can buy ebooks from whatever vendor I choose in whatever format is available. It's so easy to switch formats that even I can do it. So if I were willing to strip the DRM from a downloaded Mobi format book, I could easily convert it to ePub and side load it onto my Nook or read it in another reading app, like Marvin or iBooks. My big concern is whether B and N will be around for the long haul though. If I can't download my books to my computer, and they close their doors, it's goodbye Nookbooks. I've invested a fair amount of money into my ebooks, and it would be a huge disappointment to me if they disappeared. Anything I haven't downloaded to a Nook reading device or app will be gone forever, and evehtually my Nooks will die. Right now it's my opinion that Amazon will outlast Barnes and Noble.
                      • Re: Bye bye Nook - It was nice knowing you while it lasted
                        XRaiderV1

                        if barnes and noble goes under..I'm jumping to google, android's nice and future proof XD

                        • Re: Bye bye Nook - It was nice knowing you while it lasted
                          luvs2read89

                          As a lifelong reader and lover of books I want there to be more options for readers, not less. This is scary and unfortunate. Not just for NOOK readers but for all readers. Readers should have more than 1 option and more than 1 store. I don't want to see NOOK go away and I hope it stays around for a long time. I also do not blame BN because how can David complete with Goliath? Book stores and libraries are disappearing quickly which is also shameless, I don't want NOOK to be next.

                            • Re: Bye bye Nook - It was nice knowing you while it lasted
                              Slytheringilr

                              I agree we should be allowed to do whatever we want with the books we PAID for. This to me smacks of a poor attempt by BN to get their customers to go into their stores and buy physical copies of books. I'll be thinking twice before buying another ebook from them now. Who knows how long the PC app will let us download before the bigwigs at BN decide to take that away from us.

                                • Re: Bye bye Nook - It was nice knowing you while it lasted
                                  gabourele

                                  I think this had to do to with some people pretty much admitting on Barnes and Noble's Facebook and Nook's Facebook pages to stripping the DRM off the books, and I am sure some publishers were probably reading those comments and could have warned BN on people stripping the DRM. I bet if they would have let it continue publishers could have easily start removing ebooks from BN's ebook shop. Let's not forget the missing ebook fiasco from amazon a few years ago, besides many governments and publishers are beginning to crack down on ebook piracy in europe right now and even prosecuting, Don't be suprised if it comes stateside next. When people are posting in their facebook forums they are stripping the DRM they are not only incriminating themselves but also admitting to piracy by removing the code, that just my opinion on it. Its like netflix you rent to watch video on netflix you don't actually own it. Wonder if this is the way BN will start going via ebooks?

                                  For those worried about your ebook library say BN ever sold nook or nook split from the company I am pretty sure someone will be glad to convert nook customers over. (Kobo which did this with sony)(googlebooks etc) even microsoft the nook name is out there now people know what nook is. The top three in the U.S. is


                                  Amazon, IBooks, Nook

                                  Don't see nook disappearing like a shadow in the wind anytime soon.

                                    • Re: Bye bye Nook - It was nice knowing you while it lasted
                                      kamas716

                                      Piracy and stripping DRM are separate issues. They are only  really linked in the minds of executives who don't understand that people who are pirating find DRM a minor inconvenience (seconds per book). Most people who are stripping DRM aren't uploading to pirate sites, they are just wanting to be able to use their 'purchases' across platforms.

                                        • Re: Bye bye Nook - It was nice knowing you while it lasted
                                          gabourele

                                          I agree but I am thinking this is probably the thinking of some publishers and that is why they are trying to come up with all these multi layers of new DRM and other ways for suppliers to crack down on stripping it, Or one thing I was thinking this could be a temporary thing and might come back with the launch of the new website next year.

                                            • Re: Bye bye Nook - It was nice knowing you while it lasted
                                              keriflur

                                              gabourele wrote:

                                               

                                              I agree but I am thinking this is probably the thinking of some publishers and that is why they are trying to come up with all these multi layers of new DRM and other ways for suppliers to crack down on stripping it, Or one thing I was thinking this could be a temporary thing and might come back with the launch of the new website next year.

                                              It's not likely the publishers. They already know the difference between personal use and pirate sites, too well for comfort, in fact. The pubs aren't cracking down on customers, though they are in the habit of shutting down illegal downloads and cutting off the supply to those who post them, and have been doing so for some time now. No, the pubs are gradually moving toward watermarking over traditional DRM, thankfully.

                                                • Re: Bye bye Nook - It was nice knowing you while it lasted
                                                  LarryOnLI

                                                  keriflur wrote:

                                                   

                                                  gabourele wrote:

                                                   

                                                  I agree but I am thinking this is probably the thinking of some publishers and that is why they are trying to come up with all these multi layers of new DRM and other ways for suppliers to crack down on stripping it, Or one thing I was thinking this could be a temporary thing and might come back with the launch of the new website next year.

                                                  It's not likely the publishers. They already know the difference between personal use and pirate sites, too well for comfort, in fact. The pubs aren't cracking down on customers, though they are in the habit of shutting down illegal downloads and cutting off the supply to those who post them, and have been doing so for some time now. No, the pubs are gradually moving toward watermarking over traditional DRM, thankfully.

                                                  I disagree.

                                                   

                                                  While I have no more information than you, I suspect that the publishers (whether misinformed or not) dislike B&N's social DRM and are putting pressure on B&N to limit (or even eliminate) book sharing.