3 Replies Latest reply on Jul 24, 2013 8:20 AM by daenas

    Nook HD+ Bugs, Issues, Feedback

      Had some issues with the HD, took it back.  Got the HD+ and had to take it back.  Some of the issues are quite similar, some are expanded becasue I used this one quite a bit more:

       

      1.  Random Reboots:  They happen all the time.  I Erased and Deregistered the device and reset it up and it still happened.  6x in one night, in the span of about 2 hours.  Couldn't read anything.  Couldn't browse the web.  It was just rebooting on me.

       

      2.  Sluggish performance:  The performance on the HD+ is worse than on the HD.  Likely due to low RAM (only 1GB) and the higher resolution screen.  Also, Animated Wallpapers (not that I ever use them) are just off-limits on this tablet.

       

      3.  Apps that the developers said should work still crash and burn on the HD+.  I was hoping it was just an HD-specific issue :-(  Le sigh.

       

      4.  No Article View in the Chrome browser.  Basically have to install Firefox for Android if you want a Reading Mode in the browser now.

       

      5.  My unit had a dead pixel, which isn't a super huge deal but it was a bit annoying.  If everything else was good I'd have just kept it for fear of getting another unit that didn't work correctly, Lol.

       

      6.  Screen is nice and bright, but basically unusable if the humidity is high, it is hot outside (i.e. hand sweat), or anything.  It's quite "sticky" and it attracts all sorts of fingerprints.  Given it's other qualities, that was quite disappointing.

       

      7.  Shop has pretty bad discovery and there is inadequate ways to drill down and search for stuff.  Better off just using the website in most cases...

       

      8.  Pre-loaded apps cannot be removed.  They are tied to Nook Cloud and keep re-installing themselves everytime the device Syncs your library.  Additionally, if you have Google Play Store set to Auto Update your apps, apps that you updated there will get overwritten by the Nook Cloud version and then the Play Store will update them immediate.  You will get a pop-up notifying you that it's a Nook app and the Playstore will replace it.  This happens literally everytime your device syncs the library and everytime it reboots.  I think it would also happen everytime you connect to a WiFi hotspot.  It's quite jarring.  Need a way to completely remove those apps.

       

      9.  Widgets are not resizeable, rendering many of them useless.

       

      10.  I've never had to touch the same icon so many times before the touch registered...

       

      11.  Need a way to lock icons in place on the home screen (table, or whatever they call it).  They are too easy to accidentally move i.e. if you brush against the screen...

       

      Next update, if they would remove a lot of this customization and add back in some removed stock Android apps (and an elementary file manager, like on Samsung Galaxy Devices), that would make the tablet more useful.

       

      The performance and stability as it stands is too bad to bother keeping one, though, even as an ereader you never know when this thing will simply reboot on you.

       

      There are so few decent Tablet apps for Android that adding in Google Play doesn't really matter all that much.

       

      From my experiences with the HD/HD+, Apps weren't even close to the major issue with these eReader/Tablets.

        • Re: Nook HD+ Bugs, Issues, Feedback
          wallacegal

          1.  Random Reboots:  They happen all the time.  I Erased and Deregistered the device and reset it up and it still happened.  6x in one night, in the span of about 2 hours.  Couldn't read anything.  Couldn't browse the web.  It was just rebooting on me.

           

          Been using my HD+ since it was first released. I've used it stock, rooted it, hybrid rooted it, went back to stock and I haven't had one reboot. It seems to me you just had very bad luck and ended up with two duds.

           

          2.  Sluggish performance:  The performance on the HD+ is worse than on the HD.  Likely due to low RAM (only 1GB) and the higher resolution screen.  Also, Animated Wallpapers (not that I ever use them) are just off-limits on this tablet.

           

          I have a dozen animated wallpapers and switch between them regularly. They work seamlessly, no stuttering, no problems, no black screens, nothing.

           

          3.  Apps that the developers said should work still crash and burn on the HD+.  I was hoping it was just an HD-specific issue :-(  Le sigh.

           

          Again, I think you must have a second dud because I haven't had any issues with any apps that are noted to work with the HD+.

           

          4.  No Article View in the Chrome browser.  Basically have to install Firefox for Android if you want a Reading Mode in the browser now.

           

          I wouldn't use Chrome regardless. I only use Dolphin. For me at least, there aren't any browsers as good. On any Android platform.

           

          5.  My unit had a dead pixel, which isn't a super huge deal but it was a bit annoying.  If everything else was good I'd have just kept it for fear of getting another unit that didn't work correctly, Lol.

           

          Can't address this one. My pixels are fine.

           

          6.  Screen is nice and bright, but basically unusable if the humidity is high, it is hot outside (i.e. hand sweat), or anything.  It's quite "sticky" and it attracts all sorts of fingerprints.  Given it's other qualities, that was quite disappointing.

           

          The screen is the same glass used on a cell phone (except for gorilla glass.) I'm not sure what you expected, but without a screen guard, it's going to show all your fingerprints unless your hands aren't greasy or wet. But sticky? That's the first time I've heard that.

           

          7.  Shop has pretty bad discovery and there is inadequate ways to drill down and search for stuff.  Better off just using the website in most cases...

           

          What is shop? I use Play. I don't use the Nook apps stuff. I don't have any trouble with the Play store.

           

          8.  Pre-loaded apps cannot be removed.  They are tied to Nook Cloud and keep re-installing themselves everytime the device Syncs your library.  Additionally, if you have Google Play Store set to Auto Update your apps, apps that you updated there will get overwritten by the Nook Cloud version and then the Play Store will update them immediate.  You will get a pop-up notifying you that it's a Nook app and the Playstore will replace it.  This happens literally everytime your device syncs the library and everytime it reboots.  I think it would also happen everytime you connect to a WiFi hotspot.  It's quite jarring.  Need a way to completely remove those apps.

           

          You're right here. Pre-loaded apps can't be removed. Neither can any pre-loaded bloatware loaded on your Android or any other cell phone. You bought a branded tablet. It's the same as buying a branded phone.

           

          9.  Widgets are not resizeable, rendering many of them useless.

           

          Nova launcher, Go launcher, Launcher Pro, Zeam...put a new launcher on it, get a shortcut app similar to AnyCut (which is missing from Play right now but there are others) so you can put a shortcut to the Nook Home Screen and stop using the stock launcher.

           

          10.  I've never had to touch the same icon so many times before the touch registered...

           

          Once again, this tells me you have a dud unit and need a new one.

           

          11.  Need a way to lock icons in place on the home screen (table, or whatever they call it).  They are too easy to accidentally move i.e. if you brush against the screen...

           

          See answer to number 9 above.

           

          Next update, if they would remove a lot of this customization and add back in some removed stock Android apps (and an elementary file manager, like on Samsung Galaxy Devices), that would make the tablet more useful.

           

          You're expecting a Galaxy? Why didn't you buy one? When you buy a phone through Sprint or ATT or Verizon, you're stuck with those pre-loaded apps. When you buy a branded reader through BN or Amazon, your stuck with those pre-loaded apps.

           

          The performance and stability as it stands is too bad to bother keeping one, though, even as an ereader you never know when this thing will simply reboot on you.

           

          There are so few decent Tablet apps for Android that adding in Google Play doesn't really matter all that much.

           

          From my experiences with the HD/HD+, Apps weren't even close to the major issue with these eReader/Tablets.

           

          As to your last three sentences, I really think you need to turn in your HD+ and try to get a new one. The problems you're having with the reboots aren't common. But the other with the pre-loaded apps? You can't get rid of them but with a different launcher, you can hide them and they won't magically reappear.

          • Re: Nook HD+ Bugs, Issues, Feedback
            gb18

            NateWalker wrote:

            Had some issues with the HD, took it back.  Got the HD+ and had to take it back.  Some of the issues are quite similar, some are expanded becasue I used this one quite a bit more:

             

            1.  Random Reboots:  They happen all the time.  I Erased and Deregistered the device and reset it up and it still happened.  6x in one night, in the span of about 2 hours.  Couldn't read anything.  Couldn't browse the web.  It was just rebooting on me.

             

            2.  Sluggish performance:  The performance on the HD+ is worse than on the HD.  Likely due to low RAM (only 1GB) and the higher resolution screen.  Also, Animated Wallpapers (not that I ever use them) are just off-limits on this tablet.

             

            3.  Apps that the developers said should work still crash and burn on the HD+.  I was hoping it was just an HD-specific issue :-(  Le sigh.

             

            4.  No Article View in the Chrome browser.  Basically have to install Firefox for Android if you want a Reading Mode in the browser now.

             

            5.  My unit had a dead pixel, which isn't a super huge deal but it was a bit annoying.  If everything else was good I'd have just kept it for fear of getting another unit that didn't work correctly, Lol.

             

            6.  Screen is nice and bright, but basically unusable if the humidity is high, it is hot outside (i.e. hand sweat), or anything.  It's quite "sticky" and it attracts all sorts of fingerprints.  Given it's other qualities, that was quite disappointing.

             

            7.  Shop has pretty bad discovery and there is inadequate ways to drill down and search for stuff.  Better off just using the website in most cases...

             

            8.  Pre-loaded apps cannot be removed.  They are tied to Nook Cloud and keep re-installing themselves everytime the device Syncs your library.  Additionally, if you have Google Play Store set to Auto Update your apps, apps that you updated there will get overwritten by the Nook Cloud version and then the Play Store will update them immediate.  You will get a pop-up notifying you that it's a Nook app and the Playstore will replace it.  This happens literally everytime your device syncs the library and everytime it reboots.  I think it would also happen everytime you connect to a WiFi hotspot.  It's quite jarring.  Need a way to completely remove those apps.

             

            9.  Widgets are not resizeable, rendering many of them useless.

             

            10.  I've never had to touch the same icon so many times before the touch registered...

             

            11.  Need a way to lock icons in place on the home screen (table, or whatever they call it).  They are too easy to accidentally move i.e. if you brush against the screen...

             

            Next update, if they would remove a lot of this customization and add back in some removed stock Android apps (and an elementary file manager, like on Samsung Galaxy Devices), that would make the tablet more useful.

             

            The performance and stability as it stands is too bad to bother keeping one, though, even as an ereader you never know when this thing will simply reboot on you.

             

            There are so few decent Tablet apps for Android that adding in Google Play doesn't really matter all that much.

             

            From my experiences with the HD/HD+, Apps weren't even close to the major issue with these eReader/Tablets.


            GET BACK UNDER THE BRIDGE! 

            • Re: Nook HD+ Bugs, Issues, Feedback
              daenas

              Some people just want to complain about nothing. I have a Samsung Galaxy tablet and find myself using the HD+ more. There's nothing my HD+ can't do compared to my Galaxy, other than take pictures and skype-big deal. I hardly use them anyhow. Best just to return it and don't look back. Oh..btw..The Galaxy tablet has all sorts of built in apps from Samsung that cannot be deleted.  I'm pretty sure it's the same w/ ANY tablet.