7 Replies Latest reply on Nov 18, 2014 10:27 AM by xxx

    I have yet to find a fix for user not activated that works for me?


      B and N gave me a new Simple Touch as a cure but it has the same problem.  I have re-downloaded all the software several times, no help.  I have deleted the ADE files several times, no help.  ADE recognizes the Nook as activated and downloads and sideloades books to the nook as advertised, sounds like it ought to work, right?  Wrong.  When I try to open the book I get that long standing and well known error message "User not activated."  Please don't tell me to delete the ADE files or how to activate my computer or the Nook, I've spent days googling this problem and I've tried all that stuff.  If I had any hair it would have been pulled out by now.