1 Reply Latest reply on Jul 2, 2013 9:26 AM by Swamprat

    Unable to sideload pictures.

      I want to sideload pictures from my PC to nookhd. However when if I connect nook in camera mode, I can see file folders, but pictures won't transfer I tried copy and paste. Pictures copy, but the paste options is not there. If I try drag and drop, I get the circle w/diagonal line thru it.

      If I connect nook in media mode it appears as 'nook' on the f drive and the only thing my computer detects is a "Nook setup document." When I open this doc it takes me to a website, which I believe is meant for MAC users.

      In my PC's device manager, when connected in 'media mode' the nook shows up under other device with a big yellow ? that says MTP. I tried to update MTP driver but get the message 'hardware not installed due to missing driver'. I read somewhere to update windows media player, so I did. This didn't help.

      I'm currently running XP, could this be the issue?

      Real frustrating. Didn't have this issue before on a 2nd PC, also XP, but that computer is no longer available.

      Hopefully someone has some answers.

      Thanks, Southpaw

        • Re: Unable to sideload pictures.
          Swamprat

          southpaw412 wrote:

          I want to sideload pictures from my PC to nookhd. However when if I connect nook in camera mode, I can see file folders, but pictures won't transfer I tried copy and paste. Pictures copy, but the paste options is not there. If I try drag and drop, I get the circle w/diagonal line thru it.

          If I connect nook in media mode it appears as 'nook' on the f drive and the only thing my computer detects is a "Nook setup document." When I open this doc it takes me to a website, which I believe is meant for MAC users.

          In my PC's device manager, when connected in 'media mode' the nook shows up under other device with a big yellow ? that says MTP. I tried to update MTP driver but get the message 'hardware not installed due to missing driver'. I read somewhere to update windows media player, so I did. This didn't help.

          I'm currently running XP, could this be the issue?

          Real frustrating. Didn't have this issue before on a 2nd PC, also XP, but that computer is no longer available.

          Hopefully someone has some answers.

          Thanks, Southpaw


          I think your problem is related to XP and the version of Windows Media Player - I no longer have XP so I can't check on updating WMP - it may be part of IE.  Check for updates to both and see if that solves your problem.

          Good Luck!