6 Replies Latest reply on Dec 5, 2014 8:47 AM by bobstro

    Why does Barnes & Noble website not allow ampersand in password?

    gnook

      Is this a recent change? Because it's hard to believe that a major company's site would have such a password restriction.  From Nook Books FAQ:

       

      http://www.barnesandnoble.com/u/nook-books-frequently-asked-questions-faq/379003486

       

      "Either you are entering an incorrect email address, an incorrect password, or both. To reset your password, click the account or sign-in link at the top of the page. Then, at the sign-in page, click "Forgot your password?" and follow the directions.

       

      Please note: Our system does not currently recognize a password with an ampersand (&) when it is entered on an Apple device or Windows PC. When you reset your password, please do not include an ampersand (&)."