8 Replies Latest reply on Mar 17, 2016 11:51 PM by Froide

    Unable to install.....

      I am continually getting the following message on my Nook HD:

       

      This Application is not able to install onto your device. Please remove some items from your library and then download the application to try again.

      This message will occur even if you are not using an app. You can be on the web, reading a book, or anything else. It will occur even with a working app.

       

      I have plenty of storage available. I removed several items just to see and it still occurs. It happens more frequently after Google chrome installed. Does anyone have a clue what is going on?

        • Re: Unable to install.....

          I am also expereincing this issue and it is really souring my Nook HD+ experience.  At first I was very excited about GoodlePlay coming to the HD because it meant I could get some comic realted apps I wanted as well as some items like Calibe Companion.  But it this error also seems to have uninstalled all the Nook apps that I got for my kids and it won't let me reinstall them.  '

           

          That is making me and my kids very unhappy.

          • Re: Unable to install.....

            I had this problem too! I ended up doing a hard reset and re-registering my Nook.  That seemed to take care of the problem and I haven't had any issues with it since. 

            • Re: Unable to install.....
              joannesavage

              I also am getting this message more and more often. It is not even a clear message. What application is the message referring to? Only things in my "library" are the 2 nook how to books and the apps that have been on the tablet for quite some time. I have cleared out my downloads and any cache I could find.  Is anyone at BN reading this? Really don't want to wipe the tablet clean and start from scratch. Anyone find a solution?

                • Re: Unable to install.....
                  Froide

                  SITUATION:

                  The message may be emanating from the Google Play Store, which might be trying to install/update Google Play version of the apps on your NOOK. 

                   

                  COMPLICATION:

                  With use, the NOOK memory and storage capacity become filled with all kinds of "junk" that should be removed. This "junk" prevents the NOOK apps and Google Play apps from updating and affects the device's speed and performance. Additionally, you may have content stored in the internal memory that could be moved to your microSD card and other content that can't be moved, but which can be archived or sent to the cloud.

                   

                  RESOLUTIONS:

                  I archived, sent to the cloud, or deleted some apps and content from my NOOK HD to make room for several apps that allow me to manage my NOOK HD: AppMgr III, Clean Master, ES Explorer, ES Task Master, and Greenify. I use these apps regularly to "liberate" space on my NOOK HD, to freeze apps I can't delete but don't use, as well as to freeze apps I use sometimes but which I don't want to nag me with updates or notifications when they are not in use.

                   

                  I also regularly archive or send to the cloud new content and apps, as well as connect my NOOK HD to my computer, to move transferable content to the microSD card. Apps used to be transferable, but that no longer seems to be the case (in contrast to my Android smartphone).

                   

                  BOTTOM LINE:

                  I no longer get the error message posted by the OP, and my NOOK is faster and more responsive than it was before I began using those apps.

                   

                  I hope this is useful!

                  1 of 1 people found this helpful
                    • Re: Unable to install.....
                      chocho18

                      Hi Froide,  thanks for your help about :  Google apps trying to install over the Nook apps-I am having those problems too.  Can you tell me where you got the AppMgr III, Clean Master, ES Explorer, ES Task Master, and Greenify?  Are they on the Google Play store site?  Also, having no experience with Google Play or their apps,  how do you download their game or other apps-do you have to install them to the sdMicro card or do they just show up under Apps on the HD?  Thanks for any help you can provide-you can pm me if you need too.

                        • Re: Unable to install.....
                          Slytheringilr

                          The message could also be from the bundled apps since I had Twitter mysteriously go into a installation loop after updating it in Google Play last year. I'm also getting the message occasionally now since four of the bundled apps are still going into an installation loop. As for all the apps Froide listed, they're all in the Google store and are installed onto the HD. Sadly there is no option to install to SD card, at least there isn't on my particular HD+. AppMgr III may let you move some apps to SD card, but I'm not sure it'll work on a non-rooted Nook. It told me my Nook iwhich isn't rooted, didn't allow moving of apps to SD card.

                          • Re: Unable to install.....
                            Froide

                            Can you tell me where you got the AppMgr III, Clean Master, ES Explorer, ES Task Master, and Greenify?   Are they on the Google Play store site? 

                            Yes, at:

                             

                            Also, having no experience with Google Play or their apps,  how do you download their game or other apps-do you have to install them to the sdMicro card or do they just show up under Apps on the HD? 

                             

                            1. First, go to the app's listing on Google Play, by one of the following means: (1) clicking the link above, (2) opening the Google Play app on your device and searching for the app, or (3) opening the Google Play Store in your web browser (on any device) and searching for the app.
                            2. Once you're at the app's listing, then click "install". NOTE: If you have registered more than one device with Google Play, then if you access the app from a web browser, you'll need to select which device you want to install the app on.
                            3. Select as many of your Google Play-registered devices as you like, on which to install the app.  (Google Play will indicate any devices you select that are incompatible with that app.)

                             

                             

                            Thanks for any help you can provide-you can pm me if you need too.


                            De nada. I figured I'd reply here, in case anyone else had the same questions, and in case anyone else had different answers..

                             

                              • Re: Unable to install.....
                                Froide

                                About the microSD card:

                                 

                                To identify those apps installed on your NOOK which would be movable on most unrooted, non-NOOK, Android devices.

                                • In AppMgr III, can click on the menu button in the upper left-hand corner and select "Move apps"
                                • Then, click on the upper left tab, titled "Movable"
                                • One at a time, click on a movable app you want to transfer to your microSD card, and folow the prompts ("Move app" > "OK" > "Force stop")
                                • Unfortunately, as of an update or two ago, I've found that some (all?) apps listed there as "Movable" may not actually move to your NOOK's microSD card, courtesy of the genius decision-makers in the NOOK Division.. (NOTE In contrast, I've saved lots of space on my Samsung smartphone and made it run faster by moving every app that AppMgr III's listed as "Movable" to the Samsung's microSD card, including all the so-called "Movable" apps my NOOK HD won't allow me to move. That's BN's "other walled prison".)
                                • Of course,there's no user-friendly popup or FAQ sheet posted at BN.com somewhere (AFAIK) that explains this. Rather, your AppMgrIII app will just hang at that point. Don't be discouraged; avail yourself of the moment to clear the app's cache. and then , press the NOOK home button to close AppMgr III and return to your NOOK's home page.
                                • Now, to "unstick" AppMgr III. Either:

                                 

                                (a) Open Greenify, and under "more apps", find AppMgr III. Then "Greenify" AppMgr III (and all of you other apps, while you're at it).  On the NOOK HD, Greenify requires one to click "Force stop" in order to Greenify an app.  Once you do that, then click the Greenify icon; AppMgr III will be then be unstuck as well as Greenified. Then, press the NOOK home button to close Greenify and return to your NOOK's home page.

                                 

                                OR

                                 

                                (b) Restart your NOOK

                                 

                                So, you might wonder, why hold on to AppMgr III since the NOOK HD's "neutered" it?  It has lots of other worthwhile uses, identified by reading reviews of the app and touring the app itself.