4 Replies Latest reply on Jan 10, 2016 7:47 PM by Froide

    Unable to install.....

      I am continually getting the following message on my Nook HD:

       

      This Application is not able to install onto your device. Please remove some items from your library and then download the application to try again.

      This message will occur even if you are not using an app. You can be on the web, reading a book, or anything else. It will occur even with a working app.

       

      I have plenty of storage available. I removed several items just to see and it still occurs. It happens more frequently after Google chrome installed. Does anyone have a clue what is going on?

        • Re: Unable to install.....

          I am also expereincing this issue and it is really souring my Nook HD+ experience.  At first I was very excited about GoodlePlay coming to the HD because it meant I could get some comic realted apps I wanted as well as some items like Calibe Companion.  But it this error also seems to have uninstalled all the Nook apps that I got for my kids and it won't let me reinstall them.  '

           

          That is making me and my kids very unhappy.

          • Re: Unable to install.....

            I had this problem too! I ended up doing a hard reset and re-registering my Nook.  That seemed to take care of the problem and I haven't had any issues with it since. 

            • Re: Unable to install.....
              joannesavage

              I also am getting this message more and more often. It is not even a clear message. What application is the message referring to? Only things in my "library" are the 2 nook how to books and the apps that have been on the tablet for quite some time. I have cleared out my downloads and any cache I could find.  Is anyone at BN reading this? Really don't want to wipe the tablet clean and start from scratch. Anyone find a solution?

                • Re: Unable to install.....
                  Froide

                  SITUATION:

                  The message may be emanating from the Google Play Store, which might be trying to install/update Google Play version of the apps on your NOOK. 

                   

                  COMPLICATION:

                  With use, the NOOK memory and storage capacity become filled with all kinds of "junk" that should be removed. This "junk" prevents the NOOK apps and Google Play apps from updating and affects the device's speed and performance. Additionally, you may have content stored in the internal memory that could be moved to your microSD card and other content that can't be moved, but which can be archived or sent to the cloud.

                   

                  RESOLUTIONS:

                  I archived, sent to the cloud, or deleted some apps and content from my NOOK HD to make room for several apps that allow me to manage my NOOK HD: AppMgr III, Clean Master, ES Explorer, ES Task Master, and Greenify. I use these apps regularly to "liberate" space on my NOOK HD, to freeze apps I can't delete but don't use, as well as to freeze apps I use sometimes but which I don't want to nag me with updates or notifications when they are not in use.

                   

                  I also regularly archive or send to the cloud new content and apps, as well as connect my NOOK HD to my computer, to move transferable content to the microSD card. Apps used to be transferable, but that no longer seems to be the case (in contrast to my Android smartphone).

                   

                  BOTTOM LINE:

                  I no longer get the error message posted by the OP, and my NOOK is faster and more responsive than it was before I began using those apps.

                   

                  I hope this is useful!

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