3 Replies Latest reply on Jan 9, 2015 9:19 PM by Froide

    Nook hd+ applications not responding and very slow - how to fix?

    Mona Lisa

      I've been having lots of problems with my nook hd+ not responding, like the web and all other applications.  I've tried fixing this by uninstalling some applications I don't need.  I think I may have too many applications and it seems like the nook hd+ is performing too many processes at once. How can I save all my applications and everything on nook hd+ and just do a factory reset and start over again?  What's the best way to make sure everything is saved?  I have lots of apps from Google Play & Amazon Kindle that I want to save, too.  Thank you!!  I'd appreciate any advice.  I love my nook hd+.  For 1 year, it worked great.  Now, it's going downhill.

        • Re: Nook hd+ applications not responding and very slow - how to fix?

          For some reason I was unable to post a reply earlier.  I have some suggestions, based on what's worked for me, on my Nook HD:


          (A) Free up space on the device:


          .Insert a 64G or 32G microSD card into your Nook. That way, you can improve your Nook's performance as well as handle more content by moving to/storing new content on the card.


          .Either send to the cloud or archive all NOOK content and apps the device allows you to. If you are able to back it up elsewhere first, then do so. (FYI, items stored in Nook's cloud will periodically try to download themselves to the device. It's a nuisance, and you'll have to repeatedly send them back there.)


          .Do the same for your other "content-provider" apps, e.g., Audible, comiXology, CourseSmart, Kindle, Kobo, library apps, Smashwords, etc.


          .Configure your device to automatically send videos to the card.


          .Deal with sideloaded content by doing one or more of the following: move it to the card, upload it to your chosen cloud service (e.g., Box.net, Dropbox, SugarSync), sideload it to your computer, and/or otherwise back it up. And then remove it from your internal device storage and from the "internal sdcard".


          .Restart your device.


          .Your apps and content will try to download itself from the cloud, to fill the newly freed space. So now and periodically going forward, send it back to the cloud or archive it. You may also have to repeatedly "uninstall" Nook's bloatware apps, as described below.


          .You should now have room to install from Google Play the free versions of ES Explorer, ES Task Manager, and Link2SD. Do so. (Alternatively, you may be able to skip those 3 apps by installing the "Swiss Army Knife" of apps, ZDBox Pro, which purportedly operates the way ZDBox free used to. I can vouch for the old ZDBox free, but the current version has been severely hobbled, and I haven't yet tried ZDBox Pro.)


          .Use Link2SD, ES Explorer, or ZDBox Pro to "uninstall" Nook bloatware that doesn't yield to normal Nook procedures to uninstall it, move it to the cloud, or archive it (e.g., Twitter, Spotify, Pandora, Facebook, Crosswords). Even after you seemingly "uninstall" them, these bloatware apps may persistently turn up again, like bad pennies. However, they'll initially stay in the cloud for a short time after you "uninstall" them, giving you time and room to perform the next steps.


          (B) Install Google Play versions of the bloatware apps.


          In many cases, loading a Google Play version will supplant its Nook counterpart (sending the Nook version permanently to the cloud until such time as you uninstall its Google Play counterpart). In the few instances when that doesn't happen, and thus you find yourself with duplicate Nook and Google versions which both work, then uninstall the Google version and admit defeat: you're stuck with the stubborn Nook bloatware (unless you root your device).


          (C) Free up storage space and minimize processing demands


          .Use Link2SD or ZDBox Pro to move the Google Play apps you downloaded to the microSD card.


          .Use Link2SD, either of the ES apps, or ZDBox to stop unnecessary processes from running and to clear all caches. Do this regularly.


          .Toggle all nonessential apps to NOT update automatically or send notices. (Of course, you want  to receive notices from alarm clocks, calendars, to-do lists, text-messaging, and security/anti-malware apps, and you want security/anti-malware apps to automatically update.)


          (D) Download and install wanted apps and content in the optimal places


          .Now, download those Nook apps that you want to use and can't get from Google Play without duplicating bloatware. (Regularly repeat the above-mentioned steps to "uninstall" the bloatware you don't want.)


          .Use Link2SD or ZDBox Pro to try moving Nook apps to the card.


          (E) Selectively install/download content


          .Download Nook content as needed. Leave currently unneeded Nook content in the cloud, or archive it.


          .Do the same for non-Nook content, which you should ideally keep on the card, or use online or in the cloud. (In other words, don't let it clutter up the limited storage on the device.)


          I hope this helps!

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