17 Replies Latest reply on Apr 9, 2015 3:16 PM by lkmiller

    Where have my books gone?

    dboyd

      On my Android devices and my Nook for PC, all of a sudden my books have disappeared from the folders where they used to reside. I used to be able to view my books in a folder on my PC in a folder called My Barnes & Noble eBooks\(my email address), and on my Android devices in my Nook/Content folders.

       

      They are now gone.Especially on my Android devices, where are they being stored so I can read them when I have no WiFi connection. They obviously are on the device, but now seem to be hidden from me. This DOES NOT make me happy.

       

      Any clues where my books are now?

        • Re: Where have my books gone?
          bobstro

          This seems to be part of B&N's new strategy to prevent customers from accessing the book files directly. There are still some ways to get to your ebooks (search around here), but in short, once you do gain access to them again, back them up somewhere besides B&N's cloud. Removing DRM for the purpose of backup is also a good idea, although there are differing opinions of the legality of doing so.

          • Re: Where have my books gone?
            Mercury_Glitch

            I don't think this is part of B&Ns new strat, at least I certainly hope they aren't going for the 'always on' model meaning you'd always need a wifi connection to read.

             

            I know many have had issues with the Nook for Mac and Nook for PC apps, but they do work (I just launched Nook for Mac, and Nook Study, I still have my B&N purchased books on my mac just where they used to be).

             

            I would suggest you log out and back in of the Nook app on your Android device (I assume it's not a Samsung Galaxy Tab Nook, nor any of the other older tablet Nooks).

             

            You may also want to check your archived books.

             

            Finally you can login to bn.com and check your nook library there, just to make sure you're using the correct account (I've had folks who swear up down left right and center that they only have one B&N account, only to find they have more than one).

             

            I wont deny B&N has made poor choices concerning customers access to their ebooks, notably the removal of the ability to download them from the website, but I haven't heard or seen anything aside from this post that would make me think they are moving toward an 'always on' model.  It would literally fly in the face of their 'read anywhere' tagline.

              • Re: Where have my books gone?
                bobstro

                I didn't mean to imply that the books could only be read while online. Only that they've obfuscated the location of the files with recent releases. The recent NOOK app update rendered the NOOK ecosystem completely useless to me since using it to back up my purchases doesn't work... or at least has changed enough to be highly annoying. I recall somebody had figured out where stuff is hidden now, but thankfully, I've pulled every purchase off already and secure it. I do miss easily pulling Wired magazine off as an epub, but I still have access to it through Google.

                  • Re: Where have my books gone?
                    nonicky62

                    Unfortunately, I spent considerable time online asking questions from Nook support.  The continuing line I was given was "We are sorry for any inconvenience."  I tried downloading Nook for pc so I could at least have them on my pc as well.  They never showed up.  I was told that from now on the only way you can read them on a pc is online!  I asked about what happens when there is no internet.  The reply amounted to "Sorry about your luck."  I have loved Nook and my entire family has been faithful to Nook.  This move is making me rethink the situation. 

                      • Re: Where have my books gone?
                        Mercury_Glitch

                        Which version of Windows do you have, because where the books are stored for the Nook for PC app and the Nook for Windows 8/8.1 app are different. 

                          • Re: Where have my books gone?
                            nonicky62

                            I have windows 7.  I had nook for pc in the past and never had any problems with it.  Now, despite the fact that I own several hundred books, I have been told to access them I must be online.  That made me feel so angry I could have spit nails!

                              • Re: Where have my books gone?
                                Mercury_Glitch

                                Have you used to Nook for PC app, found here?

                                 

                                With that, presuming you get connected, the ebooks should be downloaded to “My Barnes & Noble eBooks” in their documents folder. Customers can get there by clicking the Windows button and then ‘Documents’.

                                 

                                I haven't tested lately on my Windows machine, but as I noted the ebooks remain on my Mac.

                                  • Re: Where have my books gone?
                                    Froide

                                    @Mercury_Glitch, your post indicates you haven't recently tried using NOOK for PC on your Windows machine. Might be worth doing, to determine whether or not your NOOK for PC and/or NOOKStudy apps work differently now than they used to, as nonicky62, many other Windows 7 users, and I have reported, in these and various other forums all over the Internet, has happened on our computers. I found the remedies offered in the thread, "B&N removed download option on all books in "My Nook" library - MobileRead Forums", useful for working around that problem, albeit on a painstaking book-by-book basis.

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                                      • Re: Where have my books gone?
                                        nonicky62

                                        Thank you for the pointer.  I will check it out.  When I wrote that, I had downloaded the newest version of Nook for pc and tried.  I tried with support on the other end of a computer chat.  It came down to the changes make many things extremely difficult, if not impossible.  Don't get me wrong, I hope my nook lasts for a very long time.  However, I won't be getting another Nook when this one dies unless there are major changes.

                            • Re: Where have my books gone?
                              keriflur

                              Mercury_Glitch wrote:

                               

                              It would literally fly in the face of their 'read anywhere' tagline.

                              They'll just need to add some fine print.

                               

                              "Read anywhere...you have an internet connection."

                              "Read anywhere...we say you can."

                              "Read anywhere...just don't do it for very long, or we'll make you log in again."

                              "Read anywhere...as long as it's on a device or in an app that we make."

                            • Re: Where have my books gone?
                              Froide

                              As I posted a few minutes ago in Barry Eisler - why he self-publishes, and a free copy of BE THE MONKEY :

                              Not sure why, but today is the first time ex-CIA operative, former technology and start-up attorney, and best-selling author Barry Eisler has come clearly into my line of sight.

                               

                              I've excerpted from BARRY EISLER: The Official Website - FAQs  the following two successive snippets of Q and A that are pertinent to this thread.

                               


                                

                              Q. What if I don't have a Kindle, and I want to read one of your Amazon exclusives?

                               

                              1. You can download Kindle for PC, Kindle for Mac, or Kindle for Android (or another Kindle reader app)—all free apps that allow you to read Kindle files on your computer, phone, or tablet.
                              2. If it's a novel, you can purchase a paper copy wherever books are sold.

                              Q. Can I read your Amazon exclusives on my Nook?

                               

                              There are ways of doing this, but the feedback I've received suggests they're not reliable so I don't recommend them. I think the best way to read one of the Amazon exclusives if you don't have a Kindle is as described above.

                              Wow! 

                                • Re: Where have my books gone?
                                  keriflur

                                  Barry is an interesting case as he's married to one of the most successful children's lit agents in the business, so his thoughts on publishing aren't just coming from his perspective as an author - he can see the business from the agent perspective as well.

                                   

                                  That said, given that his books are published via an Amazon imprint, he's not entirely correct in that you can purchase paper copies wherever books are sold, as B&N and some indies have refused to carry the Amazon imprints. So...your best options for reading his stuff are to buy a kindle, use a kindle app, or order a paper copy from Amazon.

                                  • Re: Where have my books gone?
                                    Schwa

                                    I just want to add that I'm pretty sure that the comment that follows means that the "ways of doing this" are not reliable, and not that Nook is not reliable.

                                    Q. Can I read your Amazon exclusives on my Nook?

                                     

                                    There are ways of doing this, but the feedback I've received suggests they're not reliable so I don't recommend them. I think the best way to read one of the Amazon exclusives if you don't have a Kindle is as described above.

                                  • Re: Where have my books gone?
                                    lkmiller

                                    The new Android app moved the book storage to a place which you need root to access them.

                                     

                                    For me, nothing's changed with Nook for PC.  It still stores books where you indicated inside the Documents folder.

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