2 Replies Latest reply on Sep 21, 2015 2:27 PM by kamas716

    Books won't download/connect


      up until recently my Nook had been fine, but the last 4 books I have purchased will not download. the payment had gone thru, and confirmation email received - but the download will not complete. I archived several books as I thought perhaps my library was full, but still no joy. Im not an IT wiz, I don't even know what model my Nook is (basic version purchase 2 yrs ago). It has not prompted me for any updates, my internet connection is good - any suggestions? Is there a Helpdesk No I can call?