2 Replies Latest reply on Dec 6, 2012 11:40 AM by Wulfraed

    Netflix turns blue when ported to tv?

      So, our store got the cables to plug a nook into a tv.  The nook video looks fine, but when I try to watch a Netflix video from my nook on the tv, ... everything is very, very blue.  The people look like smurfs.


      If I disconnect, the Netflix picture on the nook is normal.  Plug it back into the tv ... there's a split second of normal color before--pff!--everything is super blue.  If I skip around in the video, there's a split second of normal color before it settles into blue again.


      We tried changing the contrast, the tint, colors, etc.  I really can't figure out what's going on.  I would rarely get a brief flicker of "invalid format" before or after plugging in/unplugging the device, but everything else connects and displays with no problem (so far!). 

      It is an HD+.  The tv is an LG lcd HDtv. 


      Anyone else have this or know what's wrong?

        • Re: Netflix turns blue when ported to tv?

          1) You should contact Netflix and report it. I searched online and some Android users mention something similar with Netflix.


          One person had a suggested fix but it involved things not accessible in Nook (and probably not in Android phones either) - turning off hardware GPU acceleration.


          2) IT's a long shot but one person online said that changing screen to maximum brightness fixed it.


          3) Do you have an AMOLED screen TV (don't even know if they exist).

          • Re: Netflix turns blue when ported to tv?
            1. Have you tried other HDMI devices on that TV (a blu-ray player or such) If it also shows blueish, you have a faulty TV
            2. Have you tried the HD+/HDMI on some other TV (if it turns bluish you likely have either a faulty cable or faulty HD+)
            3. Have you tried exchanging the cable (if a second cable also shows blue, blame the HD+)

            Off hand the momentary proper colors followed by shift to bluish seems to indicate a signal power problem to me... A capacitor or resistor resulting in saturating the blue channel (which is weird since HDMI is a digital interface, so capacitor/resistor should only appear in the D/A converter in the TV driving the display itself -- not in the HDMI to D/A logic. Signal cross talk on the cable might have an effect...