9 Replies Latest reply on Nov 21, 2015 7:31 PM by Sandikal
      • Re: Barnes and Noble are discouraging Nook Usage in Bookstores
        Froide

        Presumably, explains why multiple members of this community have reported being unable to avail themselves of the Read In Store feature. May not be a bad idea: after all, BN should be encouraging sales in their stores, not squatters. Now, if only the company would take more strategic actions that actually improved their customer-friendliness toward NOOK customers.

        • Re: Barnes and Noble are discouraging Nook Usage in Bookstores
          luvbooksCM

          I tried the Read in Store feature when I got my Nook 1st Ed in 2010. At first it was a novelty and I wanted to try out everything that my Nook offered (even the coupons for free coffee or Godiva chocolates that would show up on the Nook), but it started to become more trouble than it was worth since I had to drive 30 minutes to the nearest store and I was only able to do it on the weekend since I worked long hours all week long. The novelty wore off kind of quick, and I prefer sitting in the comfort of my own home or back yard to read when I have some free time, not waste 30 precious minutes driving to the store to read.

          I, too, like to browse books in the store and then purchase them digitally, but like Froide, my store visits have become infrequent. I did visit B&N recently to check out the new Nook Glowlight Plus. I really liked it in the short time I spent with it. I haven't purchased an eink device since my N1E (which still works), but I might keep my eye on the Glowlight Plus as a replacement in the near future.

          • Re: Barnes and Noble are discouraging Nook Usage in Bookstores
            Alex Garcia

            I love this - Read in Store isn't going anywhere anytime soon. I'm glad that you all still actively use the feature - it really is pretty convenient for book shopping on the fly. (I absolutely hate waiting in line)

              • Re: Barnes and Noble are discouraging Nook Usage in Bookstores
                Doug_Pardee

                Alex, I'm a bit confused by your response. The thread is about how Read In Store is becoming useless because the retail stores don't allow us to actually hang out there and read. I don't see that anyone on this thread said they "still actively use the feature."

                 

                Not that this is really new... back in 2010, when my N1E 3G was still pretty new, I was rousted by store employees at my local B&N while using Read In Store. I left and never went back. I've heard that Read In Store hasn't worked on the N1E in years, anyway.

                 

                I haven't even bothered trying Read In Store on my NOOK HD. There's no place to use it, except maybe at the Starbucks attached to a B&N where I occasionally attend meetings.

                  • Re: Barnes and Noble are discouraging Nook Usage in Bookstores
                    Alex Garcia

                    I'm sorry Doug - I was actually speaking about Michael's comments in the article and inferred that to user activity.

                     

                    I too miss the days of chairs available throughout our stores, however I still find ample seating at my location - though admittedly I don't have as much time as I once did to frequent BN, so I can't really speak to what it's like day to day.

                     

                    With that said though, I'm curious - what sort of improvements would you guys like to see in Read In Store?

                     

                    - Alex

                      • Re: Barnes and Noble are discouraging Nook Usage in Bookstores
                        Doug_Pardee

                        Alex Garcia wrote:

                         

                        what sort of improvements would you guys like to see in Read In Store?

                        We need a place where we can actually sit for an hour, with solid connection to the B&N Wi-Fi. That is the crucial problem. If that isn't fixed, nothing else matters.

                         

                        I can't tell you how well Read In Store works, because nobody around here allows me to Read In Store. They haven't since shortly after I got my 3G back in early 2010. They took away the chairs, and when we sat on the floor, they said we couldn't do that because of fire laws.

                         

                        I'm sure that somewhere there are stores that still provide chairs, or at least let people linger inside, where Read In Store is usable. But it's not usable around here.

                          • Re: Barnes and Noble are discouraging Nook Usage in Bookstores
                            Sandikal

                            Doug_Pardee wrote:

                             

                            Alex Garcia wrote:

                             

                            what sort of improvements would you guys like to see in Read In Store?

                            We need a place where we can actually sit for an hour, with solid connection to the B&N Wi-Fi. That is the crucial problem. If that isn't fixed, nothing else matters.

                             

                            I can't tell you how well Read In Store works, because nobody around here allows me to Read In Store. They haven't since shortly after I got my 3G back in early 2010. They took away the chairs, and when we sat on the floor, they said we couldn't do that because of fire laws.

                             

                            I'm sure that somewhere there are stores that still provide chairs, or at least let people linger inside, where Read In Store is usable. But it's not usable around here.

                            Good WiFi is essential, and not just for read-in-store.  I have two B&N stores about equal distances from my house.  One has wifi that's so strong, I can pick it up in the parking lot.  The other has really weak wifi that doesn't even work in half the store and is really slow where it does. When shopping for hard copy books, I like to check the ratings and reviews on GoodReads, but in store #2, that's really difficult. I usually just end up using my phone.