1 Reply Latest reply on May 16, 2017 8:49 AM by BN_Cece

    Nook Simple Touch locked up


      My NST locked up while reading and every button as well as the screen was completely unresponsive.  I plugged it into the charger and it went to the start up screen and there it stays, still completely unresponsive.  My computer with Windows 10 does not recognize the device so all the stored info in it is not retrievable, either.  Help!