I reset this the other day. I am now having to hit the keys extremely hard to get them to respond. I did not have this problem before. I do not use it a lot, so as much as I have used this, would probably make it maybe 4 months old-in the sense of useage. I do know they are not made anymore. Just wondering if anyone could tell me what the issue might be? They seem to be very unresponsive. Thanks
We're sorry for the issue you are having with your NOOK Color, Brenda. Please try the troubleshooting steps provided at the following link: https://help.barnesandnoble.com/app/answers/detail/a_id/152/kw/unresponsive If problem continues, please contact NOOK Support at 1-800-843-2665 for further assistance.